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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,564 Reviews

3,564 Reviews of Ferman BMW - Service Center

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December 01, 2015

I love the service I get at Ferman bmw I brought my car in for service and the wait time was expected and my car was finished on time, washed and vacuumed. Also, I was given a thank you car More

by lindsaym535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Russell
November 28, 2015

Working with Kenny the genius Great guy and was very informative. Taught me a bunch about the car. He offered to wash my car anytime and will come out to set up my garage door op More

by 1023ab
Recommend Dealer
Yes
Employees Worked With
Kenny the Genius
November 20, 2015

Connecting my phone, Kenny is the Genius I came in looking for assistance pairing a new phone to my BMW 335i and Kenny Russell the genius greeted me and listened to my problem and not only pa More

by Pacman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Russell, Charles Drivas
November 20, 2015

I'M A BELIEVER!!! Today I went in to service my X1, I met Kenny Russel who is the Genius, yes that his job! he told me about the app for my phone and helped me install More

by Debbieladoux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KENNY RUSSELL
November 12, 2015

Even though I have taken my car twice for repairs, they did The Customer Service is 100% impeccable with complete respect given to the customer and high level waiting room with ALL of the amenities. It almost h More

by LuxuryCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
November 09, 2015

service Mr. Brad Reed, my service advisor, is a great guy. He is very professional and knowledgeable. He calls me daily to keep me updated on the service of m More

by innovation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brad Reed
October 31, 2015

Genius Man Mr Russel did a outstanding job. He was very friendly and knowledgeable. He took his time explaining all the gadgets and answering all my question. th More

by zengo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Kenny Russel
October 24, 2015

Very knowlegeable Kenny Russell was extremely knowledgeable and courteous in explaining and demonstrating features of my 335i. Will definitely go back. Thank You Very More

by Al
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Russell
October 22, 2015

Professional and knowledgeable staff from stem to stern Have had my car for a little over six months and the buying and service experience has been excellent. Marcos Villas sold us the car and has stayed i More

by HCS Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Villas, Brad Reed, Kenny Russell
October 15, 2015

Superb Customer Service and knowledgeable, friendly staff Originally I came in to have my tires checked for low PSI, when I brought up the fact that I had a few questions, I was introduced to Kenny the BMW ge More

by Adidasfanatic613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Russell, Nick Hawk
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