Ferman BMW - Service Center

The Paintless Dent Removal guy worked miracles! I bought the ding & scratch removal option with my new 535I, and boy, I'm glad I did. The ding in my two-week-old car was fixed so well, I couldn't te I bought the ding & scratch removal option with my new 535I, and boy, I'm glad I did. The ding in my two-week-old car was fixed so well, I couldn't tell where it was. Highly recommended! More

Service The service was courteous and fast. They had to order a part so they gave us a loaner and called us when our car was ready. The service was courteous and fast. They had to order a part so they gave us a loaner and called us when our car was ready. More

awsome mike was awsome. great service fast. maintenance explain every question i asked would not hesitate to go back picked my car the next day no issues e mike was awsome. great service fast. maintenance explain every question i asked would not hesitate to go back picked my car the next day no issues ever since More

Very efficient, friendly and answered all questions All the personnel we dealt were courteous, explained what needed to be done snd answered all our questions. I do not recall the name of our service ad All the personnel we dealt were courteous, explained what needed to be done snd answered all our questions. I do not recall the name of our service advisor More

Very pleasant 1st service, Thank you Steven and Nick I went there without an appointment, but my Sales Person Steven Vinden and Service advisor Nick Hawk provided such a truly exceptional and speedy serv I went there without an appointment, but my Sales Person Steven Vinden and Service advisor Nick Hawk provided such a truly exceptional and speedy service. More

A Great Day at Ferman This dealership focuses on customer satisfaction. Ferman BMW has one tho g in mind and the is to make the customer's service experience as painless a This dealership focuses on customer satisfaction. Ferman BMW has one tho g in mind and the is to make the customer's service experience as painless as possible. More

Steve Venden was great to work with. Love the X3 model. Steven was great to work with, very knowledgeable about the x3. Went in for Service on the X1 and decided to check out the X3 and Love the X3 model. Steven was great to work with, very knowledgeable about the x3. Went in for Service on the X1 and decided to check out the X3 and fell in love with the car. More

Charles Drivas, is an excellent asset to your company! As always, he went above and beyond his "Call of duty," to make sure that I was well informed, and satisfied with my service. As always, he went above and beyond his "Call of duty," to make sure that I was well informed, and satisfied with my service. More

Excellent service I can't say enough about how wonderful Ferman BMW is as far as customer service, service and the customer waiting area. I unfortunately bought my car I can't say enough about how wonderful Ferman BMW is as far as customer service, service and the customer waiting area. I unfortunately bought my car at Bert Smith since it was 5 min. from my house but EVERY experience since purchase have been an absolute nightmare with them. I drive from St. Petersburg to Ferman for their excellent service. More

Excellent Service I drive a 2015 BMW X1 and love it! My iPhone wasn't syncing with the Bluetooth in answering or making phone calls. I stopped by Ferman BMW in Palm I drive a 2015 BMW X1 and love it! My iPhone wasn't syncing with the Bluetooth in answering or making phone calls. I stopped by Ferman BMW in Palm Harbor and was referred to BMW Genius Kenny Russell. Kenny was extremely proficient, professional and courteous. He worked on my issue diligently and discovered that my vehicle needed a computer update and my iPhone needed to be rebooted. While he was working with me, he saw that I am still currently using my portable garage door opener. He programmed the opener in my vehicle and gave me precise and easy to understand instructions on what to expect when I got home to complete the programming process. It worked like a charm! I would highly recommend Kenny for any technical assistance with your BMW vehicle. I will definitely keep his business card for future reference and referrals. More