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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,616 Reviews

3,616 Reviews of Ferman BMW - Service Center

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March 23, 2018

Great customer service My service advisor was James Whaley. He was very knowledgeable and very friendly. I was very happy with my visit and the service I received More

by Mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
March 22, 2018

Convenient and trustworthy Jaime is professional and shows that she cares about her customers. In addition, she is detailed and knowledgeable about my cars history. Furthermore, More

by Kh1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Stellar As soon as I arrived in the service drive and was greeted by the porter who directed me inside to the service writer who was able to assist me right a More

by Clubman07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
March 19, 2018

Phenomenal customer service from Nick Hawk Nick is amazing, professional, and helpful! I am grateful that he is my service advisor. He always goes above and beyond my expectations. He is able t More

by Susan Sasenick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Ferman BMW responded

.

March 18, 2018

Nick was thoughtful and nice surroundings, service. It is a great place. Nick really works with me and what I need. When you have to wait for your car, they have great amenities. The service is pretty a More

by Deanna Marie LiBritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2018

Always the best experience. Gary Mack is a terrific person to work with. He makes sure you are satisfied at every step in the process. From sales to service, Gary is followIng More

by Awalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2018 -

Ferman BMW responded

We're glad to learn that you have always had the best experience working with Gary. He truly cares about providing five-star treatment to our guests. Please let us know if you need anything else. We are always happy to help!

February 23, 2018

Excellent efficient and effective. I brought my 2018 M4 from the dealer and the advisor was Gary Mack and this was my 2nd BMW. I would highly recommend Gary who was so efficient in gett More

by Zip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro
January 22, 2018

Excellent service We always enjoy working with Alex Wolf at Clearwater Audi. Alex is very knowledgeable and helpful whether we're buying another car or need service on More

by Cargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2018

Went the extra mile Bought a CPO vehicle, and it was lacking in one feature which the dealer added at their expense. I have been extremely happy with my experience so far More

by pmccabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2018

BAD BAD BAD Bad experience in service. Im happy I could see how other manufactures service helps people. Here tere in no custumer orientation help. long wait time More

by DARIUSZ CHRZANOWSKI
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
NO
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