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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,616 Reviews

3,616 Reviews of Ferman BMW - Service Center

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March 24, 2018

Ferman BMW I had another great experience with Ferman BMW when I came in for service. Jamie was more than accommodating and even left a personalized note of appr More

by elliottgrayjr@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2018

Excellent experience Ferman BMW is the epitome of what a luxury automobile dealership should be. Jamie, my service advisor is always so knowledgeable and friendly. So happ More

by Carmella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2018

Service department Always great service from Ferman. My advisor Jimmy is always helpful and makes sure everything is taken care of. They are always honest and get the jo More

by Kelly Meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
March 23, 2018

Service experience Jimmy went out of his way to keep me informed of the status of my car. He also had my car delivered to me to eliminate my having to come back to deal More

by Guycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Whaley
March 23, 2018

It was Personable. I like the text communication used to keep me abreast of everything going on throughout the process. As always, everyone I interacted with from the ti More

by Pamala McCoy
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Whaley
March 23, 2018

Outstanding, customer focused BMW service Just wanted to drop a short note to complement the staff of Ferman BMW in Palm Harbor, Florida. Douglas Wilder was my service advisor and he, along w More

by SandeepNathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
March 23, 2018

The Best Dealership in the Region! I bought two cars and are under full service with this dealership. The Service associates know my car (and me) and keep it in top shape taking care of More

by BMW-Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hawk as an exceptional tech representative- very attentive, technically superior, proactive, available and polite!
March 23, 2018

Excellent service Douglas is great. Very accommodating solves all the issues. Had a tire changed and the rim was marked up. Thought it was damaged. Douglas got it all f More

by ewom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gains, Douglas Wilder
March 23, 2018

Very friendly staff!!! I've visited this dealer many times and it's always a great experience. Everyone is very friendly. Doug always keeps me updated while my car is in for More

by KYLE32726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
March 23, 2018

Amazing service visit Amazing employees! Douglas did everything he can for me and even waived a some costs! Great service and had great conversation with Douglas! He saw me More

by Teachers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
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