Ferman BMW - Service Center

Great service I went there for an oil change and air conditioner truck. They treated me great I had my loaner car no time flat. All GREAT! I went there for an oil change and air conditioner truck. They treated me great I had my loaner car no time flat. All GREAT! More

Superb Experience I am always treated with utmost respect and care when I arrive, from beginning to end. Staff is curteous and always goes above and beyond I am always treated with utmost respect and care when I arrive, from beginning to end. Staff is curteous and always goes above and beyond More

Fast and easy Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. More

Flat Tire I was towed in with no appointment due to a blowout in my run flat tire. The dealership got me shuttled to work while the damage was assessed. Luckily I was towed in with no appointment due to a blowout in my run flat tire. The dealership got me shuttled to work while the damage was assessed. Luckily the wheel was ok, but the force of the impact caused need for an alignment too I requested that both front tires be replaced, as they were worn anyway. Darlene only had 1 tire in stock, but set me up with a loaner car so I'd have transportation the next day. Everyone I worked with made everything so easy and they were super efficient-no hours in the waiting area. The prices were also in line with what Tire Kingdom would have charged to do the same work, so you're not getting over charged by going to the dealer. I'm so glad I bought my car here. More

BMW service Great service and care! I asked my service advisor to help with repairs. They added value to my experience by raising attention to other items that ne Great service and care! I asked my service advisor to help with repairs. They added value to my experience by raising attention to other items that needed service to help save me time and money in the long run. Thanks! More

Great service at the most inconvenient time Darlene went above and beyond to take care of me when I was traveling. She gave me one less thing to worry about. Thank you Darlene went above and beyond to take care of me when I was traveling. She gave me one less thing to worry about. Thank you More

Service Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks More

Bought a new car had to return twice in 4 days I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no lon I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no longer than 5 minutes after I left the shop the light came on again so now I'm having to take the car right back for the repair. Very very disappointed More

Always taken care of quickly. Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car is always very clean after being serviced. More

Awesome service! New to the mini family, service rep was great explaining everything about the car and services required. Had great follow up after the service complet New to the mini family, service rep was great explaining everything about the car and services required. Had great follow up after the service completion. More