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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,616 Reviews

3,616 Reviews of Ferman BMW - Service Center

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May 28, 2018

Price high They needed to fix/replace the oil filter housing, however they just did that less than a year ago. Doesn't instill confidence. Prices of what seems l More

by miniIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Youngsma
Jun 04, 2018 -

Ferman BMW responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Bob Murray at (727) 797-2277, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 28, 2018

Great service From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down More

by aj7811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Excellent attention and service. I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the mo More

by PHILGRT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Venden, Kenny Russell
May 29, 2018 -

Ferman BMW responded

Thank you Phil for your review!

May 28, 2018

Routine 20K service Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. More

by jmartinone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Mini inspection/Oil Change Mark, was more than helpful he went above and beyond. Ferman Mini gave excellent service in diagnosing the issue. A million Thanks to Mark and Ferman More

by tommasi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 More

by SILYTIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 25, 2018

I always feel like family at Furman BMW They were very prompt and courteous in service actually in every department I’ve purchased a dozen BMWs from Furman BMW and they’ve been great over th More

by Robert,Thor1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Ferman BMW responded

Thank you Robert for your review!

May 18, 2018

Helpful and courteous in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their More

by msteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Ferman BMW responded

Thank you For the review!

May 17, 2018

Jamie Service Review Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though More

by Bmwgirl1!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Ferman BMW responded

Thank you for your review!

May 12, 2018

Knowledge of my BMW I bought a 320i in Aug. from a Chevy Dealership. Because I had questions about the car (my first BMW), I decided to go to the BMW dealership closest t More

by Bakerbabe57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Villarreal was the expert who helped me. The front desk gals also helped - did not get their names., Paul Scaglione
May 12, 2018 -

Ferman BMW responded

Thank you for your review!

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