3,616 Reviews of Ferman BMW - Service Center
Price high They needed to fix/replace the oil filter housing, however they just did that less than a year ago. Doesn't instill confidence. Prices of what seems l They needed to fix/replace the oil filter housing, however they just did that less than a year ago. Doesn't instill confidence. Prices of what seems like a simple job seem high to me. To replace a O2 sensor, was quoted $450. More
Great service From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down Ferman BMW with MY BMW! I highly recommend and continue to be your loyal patron! More
Excellent attention and service. I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the mo I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the most expensive. More
Routine 20K service Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. More
Mini inspection/Oil Change Mark, was more than helpful he went above and beyond. Ferman Mini gave excellent service in diagnosing the issue. A million Thanks to Mark and Ferman Mark, was more than helpful he went above and beyond. Ferman Mini gave excellent service in diagnosing the issue. A million Thanks to Mark and Ferman Mini for excellent service👍🏻😀 More
Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 yr extended warranty from Joe Cleaver by June 15-2018. Joe was our original service writer before he moved to mini.We hope to purchase the generation series 4 convertible when it enters the mark place in 2020-2021. More
I always feel like family at Furman BMW They were very prompt and courteous in service actually in every department I’ve purchased a dozen BMWs from Furman BMW and they’ve been great over th They were very prompt and courteous in service actually in every department I’ve purchased a dozen BMWs from Furman BMW and they’ve been great over the years More
Helpful and courteous in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their BMW. More
Jamie Service Review Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though it is much closer to my home. More
Knowledge of my BMW I bought a 320i in Aug. from a Chevy Dealership. Because I had questions about the car (my first BMW), I decided to go to the BMW dealership closest t I bought a 320i in Aug. from a Chevy Dealership. Because I had questions about the car (my first BMW), I decided to go to the BMW dealership closest to me. I called first and they were helpful on the phone and then suggested I just stop in for help with my questions. I did that today and was greeted by the Service Manager who spent some time with me and then had one of their experts also sit with me and go over additional questions I had. Plus they washed the car. I will definitely use them for future services. More