Ferman BMW - Service Center

Excellent, professional, expedient service I brought my car in to have several items serviced. I was able to make an appointment quickly, request a loaner car for the day since picking up the I brought my car in to have several items serviced. I was able to make an appointment quickly, request a loaner car for the day since picking up the following and needed transport. I was checked in quickly by my Service Manager and checked out quickly with a loaner. Everyone was pleasant and they provided quick follow-up on status of everything. I highly recommend this BMW Service Center and the great service will bring me to Sales at Ferman BMW for my next car. More

Ferman BMW Service Thanks for the great service. My son handled it for me so I appreciate Fernan making it easy. Love that I can schedule service on-line. Thanks for the great service. My son handled it for me so I appreciate Fernan making it easy. Love that I can schedule service on-line. More

Customer Appreciation Day Thanks for allowing me to be part of the Customer Appreciation Day. My BMW 328 I car was checked and while I was waiting I spoke with a sales associat Thanks for allowing me to be part of the Customer Appreciation Day. My BMW 328 I car was checked and while I was waiting I spoke with a sales associate regarding a trade in of my present model. Both men were courteous, professional, and helpful More

Service The service department provides excellent service, expert knowledge, and dedication to getting the job done in a timely manner. I highly recommend thi The service department provides excellent service, expert knowledge, and dedication to getting the job done in a timely manner. I highly recommend this service department. More

Excellent service , friendly staff. Couldn't ask for more. I purchased a new M4, ordering it from the factory. Alexis kept me informed on status and delivery date. Pric , friendly staff. Couldn't ask for more. I purchased a new M4, ordering it from the factory. Alexis kept me informed on status and delivery date. Price negotiation was very smooth. Karl did an outstanding job working with Alexis to resolve a problem with my wife's new car, getting her into another one with little hassle. More

Ease of service visit, and excellent customer service! Ferman BMW makes any service a good experience. My visit was for a nail in my tire, they set an appointment for the same day. The staff is very resp Ferman BMW makes any service a good experience. My visit was for a nail in my tire, they set an appointment for the same day. The staff is very respectful, friendly and accommodating. More

Great service Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm there in all departments I’ve had contacts with. More

Great service! We had wonderful service thanks to Douglas Wilder our Service Advisor! He was very knowledgeable and kept us informed. I would definitely recommend We had wonderful service thanks to Douglas Wilder our Service Advisor! He was very knowledgeable and kept us informed. I would definitely recommend Ferman BMW. More

Great Service . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for in the Parts Department. More

Timely service Had an issue and they handled it timely and they had the car back quickly. Kept me updated all through the process and made sound recommendations. I Had an issue and they handled it timely and they had the car back quickly. Kept me updated all through the process and made sound recommendations. I have owned BMW’s and Mini has the same great service. Thanks Mini! More