Ferman BMW - Service Center

Excellent Service! Marc Youngsman was great to deal with. The write-up was very quick and the service was top notch. I highly recommend Ferman Mini for sales or service. Marc Youngsman was great to deal with. The write-up was very quick and the service was top notch. I highly recommend Ferman Mini for sales or service. More

Great Service I came in for an oil change, they thoroughly looked over my car and let me know what was needed. I didn’t feel pushed into service I didn’t want. I I came in for an oil change, they thoroughly looked over my car and let me know what was needed. I didn’t feel pushed into service I didn’t want. I was told exactly what they were going to do and had the price upfront. Nice waiting lounge too. More

Seamless experience! Had recall service. Scheduling was easy. Drop-off was simple. Was given a beautiful loaner with all the latest bells and whistles. My car was ready th Had recall service. Scheduling was easy. Drop-off was simple. Was given a beautiful loaner with all the latest bells and whistles. My car was ready the following day. Customer service was excellent! More

Oil Change and regular mx Professional, Communicative and Quick - everything I want from a Dealership Service Center and expect from BMW. Thanks for the great service work, I' Professional, Communicative and Quick - everything I want from a Dealership Service Center and expect from BMW. Thanks for the great service work, I'll be back. More

Ferman BMW--the best! As always, I received a prompt and courteous reception. My problem was diagnosed quickly, and my service advisor explained what needed to be done and As always, I received a prompt and courteous reception. My problem was diagnosed quickly, and my service advisor explained what needed to be done and what that meant in terms of my receiving a loaner car. Finally, my car was washed and vacuumed so it looked like new. Great experience. More

great service Brought my X1 in for a service after driving 2000 miles... also tire rotation. I got an appointment in 1 day; waited for work to be completed. Every Brought my X1 in for a service after driving 2000 miles... also tire rotation. I got an appointment in 1 day; waited for work to be completed. Everyone was professional and friendly.. Received a follow up email to make sure everything was done to my liking... which it was. Very pleased with Ferman BMW More

Brakes, brakes, brakes! The service can’t be beat. Our 30,000 mile checkup was due and the Service Dept made sure we had a loser for several hrs so we didn’t have to sit arou The service can’t be beat. Our 30,000 mile checkup was due and the Service Dept made sure we had a loser for several hrs so we didn’t have to sit around and wait. When we picked it up the car was washed and ready to go. Everyone is very professional and always ready to get the job done. More

Oil change This was was second opportunity to use this dealership. Just like the first time everything was wonderful. Will continue to utilize this deslership. T This was was second opportunity to use this dealership. Just like the first time everything was wonderful. Will continue to utilize this deslership. Thank you. More

Ferman BMW ROCKS!!!! My service rep Jamie Anise and her team do a FANTASTIC job whether it’s just egular maintenance or “Spa Day” for my 425i. I will definitely come back My service rep Jamie Anise and her team do a FANTASTIC job whether it’s just egular maintenance or “Spa Day” for my 425i. I will definitely come back !!!! More

Transmission leak was not fixed The transmission leak although attempted changing out a transmission line, did not fix the leak. I have taken pictures and needs a resolution to compl The transmission leak although attempted changing out a transmission line, did not fix the leak. I have taken pictures and needs a resolution to complete the fix. More