Ferman BMW - Service Center

Outstanding Cesar is a incredible guy. He stays in touch and updates as often as he can. I would recommend anyone to Ferman service. Cesar is the bomb!!! Cesar is a incredible guy. He stays in touch and updates as often as he can. I would recommend anyone to Ferman service. Cesar is the bomb!!! More

Outstanding service Jamie was a great Advisor to work with and very helpful. The service drive and write up area is very neat and clean. I would definitely recommend this Jamie was a great Advisor to work with and very helpful. The service drive and write up area is very neat and clean. I would definitely recommend this Dealership to friends and family. More

Excellent Customer Service Douglas was extremely courteous, from my first interaction with him, and throughout the duration of my service. He kept me informed about the status Douglas was extremely courteous, from my first interaction with him, and throughout the duration of my service. He kept me informed about the status of my vehicle, the associated costs, and answered all of my questions. Douglas was also quick in returning calls, and made my overall experience very pleasant. Additionally, the loaner vehicle provided was very spacious and met my needs during the service of my vehicle. More

Great service The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I More

Brake replacement at Ferman BMW Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while t Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while the work was being done. . Very happy with the result. More

Air bag recall and oil change, all went well. The service agent Nick Hawk was excellent, even to the point of applying a current discount for the oil change without my asking. Good experience! The service agent Nick Hawk was excellent, even to the point of applying a current discount for the oil change without my asking. Good experience! More

Excellent service Jamie Annese is a great advisor. Not everyone pays attention to detail these days, she does! I know I can trust what she recommends!!! I will continue Jamie Annese is a great advisor. Not everyone pays attention to detail these days, she does! I know I can trust what she recommends!!! I will continue to service my car at Ferman. More

Great service while on the road! We visit Clearwater from Philadelphia every spring to see our Phillies and spring training baseball. This year the Conditon Based Maintenace system o We visit Clearwater from Philadelphia every spring to see our Phillies and spring training baseball. This year the Conditon Based Maintenace system on our X1 called for regular service just as we arrived. The Service Department at Ferman BMW made a spot for us and set us up with James. Our X1 was taken care of and it was reassuring to know everything was inspected for the long drive back to Philly. Fermans is on our contact list for any future needs while at Spring Training in the future! More

Professional Service Department Jamie Annese at the Ferman BMW Service department always provides top notch customer service and makes sure that every vehicle concern that I have is Jamie Annese at the Ferman BMW Service department always provides top notch customer service and makes sure that every vehicle concern that I have is quickly and thoroughly addressed. I am always very happy with the experience. More