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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,618 Reviews

3,618 Reviews of Ferman BMW - Service Center

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June 29, 2018

Great Customer Service I have always experienced great customer service at this dealership. The reception area is also comfortable and well stocked. Maintenance performed wa More

by 1stMini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Jun 29, 2018 -

Ferman BMW responded

Thank you for the review!

June 29, 2018

Took care of issue You took care of recall and oil change as well as wheel making a squeak noise. I received great service. My car was done as promised on time. More

by TARI.ROJAS
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Wilder
Jun 29, 2018 -

Ferman BMW responded

Thank you Tari for the review!

June 28, 2018

brought my car in to make sure everything is safe on it Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty More

by GKOLLYDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Byrd
Jun 28, 2018 -

Ferman BMW responded

Thank you for the review!

June 28, 2018

Great customer service I got my new car and Mike was great. He went the extra mile to ensure I got what I was looking forward to get for my needs for work. More

by Akodyan78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hughes
Jun 29, 2018 -

Ferman BMW responded

We look forward to serving you in the future!

June 28, 2018

Great service! Every time I come in for work on my 2008 Mini, everyone makes sure that I am happy with the service and comfortable with the price! More

by maria1bara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Jun 28, 2018 -

Ferman BMW responded

Thank you Maria for your review!

June 28, 2018

In and out, likely split 30k service, in @ 0800 out by 1000. No fuss no muss. I have been a Ferman Mini customer since 2003 and it has always been a pleasant experience. More

by jon57fishing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Jun 28, 2018 -

Ferman BMW responded

Thank you Jon for the Review!

June 28, 2018

Bmw maintenance and oil change Always a pleasure working with Cesar. I brought car in for oil change near 75k. Work and service was exactly as described no surprises either. More

by DEPOE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Ferman BMW responded

Thank you for your review! We look forward to working with you again!

June 28, 2018

Fraser Z3 maintenance Great service as expected. Ms. Annese and the BMW White Team were OUTSTANDING. I always work with Jamie; she is the best service manager at German B More

by JOHN.FRASER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : White Team BMW
Jun 28, 2018 -

Ferman BMW responded

Thank you John for the review!

June 28, 2018

Key fix Wonderful service department, I brought my car in for a appointment at 10am and my service as finished in less than 30 mins thank to your awesome serv More

by GATIPPETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Jun 29, 2018 -

Ferman BMW responded

Thank you for your review! We look forward to serving you in the future.

June 27, 2018

Found the issue and provided a detailed report on how to fix Great service. Our service orivder was professional, responsive and worked with us to fix the problem when we wanted to git things done a little diffe More

by jhodzic85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Jun 27, 2018 -

Ferman BMW responded

We look forward to serving you in the future!

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