Ferman BMW - Service Center

Outstanding service I’ve got an outstanding service from Ferman BMW service and they make sure all my questions were answered.I think they’re the best BMW dealership in t I’ve got an outstanding service from Ferman BMW service and they make sure all my questions were answered.I think they’re the best BMW dealership in the area. More

good service more money than i wanted to pay for a 13 yr old car.thats all i have ti say. the car needed repairs in excess of stated value more money than i wanted to pay for a 13 yr old car.thats all i have ti say. the car needed repairs in excess of stated value More

Replaced damaged tire. Found a hard to find tire in inventory and installed it at a fair market price. They were pleasant and very helpful. Thanks very much. Found a hard to find tire in inventory and installed it at a fair market price. They were pleasant and very helpful. Thanks very much. More

Best service at Ferman! This was by far my best experience at Ferman BMW and it is because of Cesar Teresa. Excellent! I have been dealing with BMW service for nearly 25 year This was by far my best experience at Ferman BMW and it is because of Cesar Teresa. Excellent! I have been dealing with BMW service for nearly 25 years and have never been impressed with the customer service when requiring service. Usually the service reps are smug and make me feel like I am interrupting their internet browsing. More

Great service I unfortunately bought my car at Bert Smith BMW and live only a few minutes away but always take my car for service to Ferman BMW as they always provi I unfortunately bought my car at Bert Smith BMW and live only a few minutes away but always take my car for service to Ferman BMW as they always provide excellent service (unlike Bert Smith). I highly recommend Ferman BMW! More

Unexpected service needed After driving 1,000, I pulled into my hotel and the drive train maintenance light came on. Ferman gave me an appointment the next day and provided a l After driving 1,000, I pulled into my hotel and the drive train maintenance light came on. Ferman gave me an appointment the next day and provided a loaner. They provided excellent service. I am from Pennsylvania but they took care of the situation as if I was a long time customer. More

Great Experience Nick went the extra mile and got the car picked up and dropped off when done. Appreciated that. He is always there to answer any questions and concern Nick went the extra mile and got the car picked up and dropped off when done. Appreciated that. He is always there to answer any questions and concerns. Thank you. More

The experience was seemless! Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemle Everyone was attentive, Cesar was awesome and I didn't wait very long. I will definitely recommend this dealership to others. My experience was seemless! More

Excellent customer service I thank you again Derrick for being able to fit me in on a busy Monday schedule for an oil change. You are very kind and professional over the phone a I thank you again Derrick for being able to fit me in on a busy Monday schedule for an oil change. You are very kind and professional over the phone and in person. And I also thank the other staff for a quick check-in and for taking care of my car. More

New battery Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy Have always had very satisfactory service at Ferman BMW. The service representatives are very caring. He sees to it that what I am seeking to remedy is taken care of. More