Ferman BMW - Service Center

terrible, exaspering, dissapointed My car was towed in Sunday evening. All day Monday it wasn't touched...after numerous calls, left messages and texts. The same happed on Tuesday, un My car was towed in Sunday evening. All day Monday it wasn't touched...after numerous calls, left messages and texts. The same happed on Tuesday, until finally in late afternoon, it had been looked at. I decided to tow it out to a local more responsible mechanic. More

A++++++ Service Douglas, Brent & Daniel went up and beyond what was to be expected from BMW service! They were courteous & professional. I was treated with care Douglas, Brent & Daniel went up and beyond what was to be expected from BMW service! They were courteous & professional. I was treated with care and made to feel as if I was the only customer Douglas had to care for that day. My car was not only repaired but also washed & vacuumed. I would highly recommend Freeman BMW! More

Simply amazing service by the entire department especially J Simply amazing service by this organization. Even if a mistake is made, they simply go above and beyond to make sure you are happy and everything is Simply amazing service by this organization. Even if a mistake is made, they simply go above and beyond to make sure you are happy and everything is taken care of. Jamie is simply an amazing service advisor and assistant service manager. More

Great customer service! You're always welcomed here when you drive up. Great service department! They are always open to any questions that you have about the services that y You're always welcomed here when you drive up. Great service department! They are always open to any questions that you have about the services that you might need to maintain your car. They go above and beyond what is expected. More

Excellent Service and Attention Staff was courteous and attentive to addressing my service needs when I needed immediate help. Worked with my schedule to provide a loaner and even o Staff was courteous and attentive to addressing my service needs when I needed immediate help. Worked with my schedule to provide a loaner and even offered to valet my car to me when complete. More

Best dealership for service and sales When I first moved to Fla over 45 years ago my father bought a new Plymouth Fury from Ferman. He had one of the best car buying experiences possible a When I first moved to Fla over 45 years ago my father bought a new Plymouth Fury from Ferman. He had one of the best car buying experiences possible and they always treated us well. As a result of my families experience with Ferman over the years, I bought my 2004 BMW X5 from this dealership. Their service is always impeccable and they have always treated me fairly. I hope to continue many more years of bring my X5 in for service here! More

Very thoughtful and professional. My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a ti My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a timely manner. They did everything great. From the way they treated me and my family to say they took car of my car. Thank you very much.. More

Great job on the window tint Excellent job, as always, the tinting looks great and James Byrd was very friendly and prompt, he even had it washed for me, I was well taken care of. Excellent job, as always, the tinting looks great and James Byrd was very friendly and prompt, he even had it washed for me, I was well taken care of. More

Excellent Experience Darlene and her team always go above and beyond to make me feel welcome and communicate all information clearly. It’s always a joy to bring my MINI Darlene and her team always go above and beyond to make me feel welcome and communicate all information clearly. It’s always a joy to bring my MINI More