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3,625 Reviews of Ferman BMW - Service Center
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August 28, 2018
Amazing Service !! 👍🏼 Best experience I’ve ever had from a dealership, better than expected. Thanks to Nick, Dan, Orion, and Brandy, they kept me feeling at ease and really Best experience I’ve ever had from a dealership, better than expected. Thanks to Nick, Dan, Orion, and Brandy, they kept me feeling at ease and really cared about my car. Thank you so much for your awesome staff! More
by rubycflock
Verified Customer
August 27, 2018
Great service! Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and le Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and leave happy. Thank you! More
by akbww
Employees Worked With
Other Employees :
I can’t remember the young man who first helped me out when I pulled up but he was super nice!
August 27, 2018
Everything very nice but problem still not fixed. For at least a year I have a rattle on the passenger side. I have been told the problem was everything from the seat belt to the roof and every visit For at least a year I have a rattle on the passenger side. I have been told the problem was everything from the seat belt to the roof and every visit am told it's fixed. Well it's not and I will make the one hour drive to see you again 8/31/18. More
by bogey3bob
Employees Worked With
Only know him as Nick at the service counter.
August 27, 2018
Great Service Advisor Jimmy is easy to work with and is one main reason that I use this service center. The other reason is convenience of the location. Jimmy is easy to work with and is one main reason that I use this service center. The other reason is convenience of the location. More
by ingarworld
Employees Worked With
Jimmy Whaley
August 27, 2018
General aintenance on my mini The staff were right there to check in my car upon arrival and were very friendly and curteous throughout time i was there. Very stress free experienc The staff were right there to check in my car upon arrival and were very friendly and curteous throughout time i was there. Very stress free experience! The waiting area was very nice , however, it would be nice to watch news or something on tv besides an hour and half of same mini advertisements. More
by afspevak
Employees Worked With
Alex Senko
August 27, 2018
Great!! Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go ba Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go back-and-forth to work. More
by jtsb0
Employees Worked With
Darlene King
August 27, 2018
Great job and great service. Everything was so professional and smooth for a 7:30 appt. My car was ready by 2pm for all recall and replace my module. Excellent job by Mr Nick. Hap Everything was so professional and smooth for a 7:30 appt. My car was ready by 2pm for all recall and replace my module. Excellent job by Mr Nick. Happy to bring my car in. Also car was nice and clean. More
by mkmc325
Employees Worked With
August 27, 2018
Excellent experience Miss Darlene take care of my mini and was very professional, customer service oriented and above and beyond in her job. She answer all my questions. Miss Darlene take care of my mini and was very professional, customer service oriented and above and beyond in her job. She answer all my questions. More
by ing.anita
Employees Worked With
Darlene King
August 27, 2018
Quick fix I typically get a loaner, but today, my molding repair I was told would be a quick job <45 min - the experience was painless on many levels 😊 I typically get a loaner, but today, my molding repair I was told would be a quick job <45 min - the experience was painless on many levels 😊 More
by om doc
Employees Worked With
Darlene King
August 26, 2018
Wonderful Experience, Great Customer Service! This was my first experience with Ferman BMW. Cesar was very friendly, helpful, professional, knowledgeable, and honest! I'm definitely making Ferman This was my first experience with Ferman BMW. Cesar was very friendly, helpful, professional, knowledgeable, and honest! I'm definitely making Ferman BMW my new home. Very friendly dealership - would definitely recommend, specially to Cesar in Services. Thanks Ferman BMW and Cesar - A++++ service. More
by ppower
Employees Worked With
