Ferman BMW - Service Center

Service Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks More

Always taken care of quickly. Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car is always very clean after being serviced. More

Caesar is great I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You n I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You never want to come in for service but he makes it painless More

Went for diagnosis and returned a few days later for install Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit was stellar. It was. More

Awesome service! New to the mini family, service rep was great explaining everything about the car and services required. Had great follow up after the service complet New to the mini family, service rep was great explaining everything about the car and services required. Had great follow up after the service completion. More

Excellent service Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in th Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in the future More

Great Darlene was very helpful , friendly and professional .Mark has helped me in previous visits and he is as helpful and friendly No complaints with tha Darlene was very helpful , friendly and professional .Mark has helped me in previous visits and he is as helpful and friendly No complaints with that dealership Always eager to help More

Customer service opinion By Being a client of Ferman for 2 years, one can tell what to look for at the dealer. Steve Venden and Phil Bennis proved se easy, but amazing experie By Being a client of Ferman for 2 years, one can tell what to look for at the dealer. Steve Venden and Phil Bennis proved se easy, but amazing experience every time I am there. Always on top of everything and do absolute best in providing A class customer care. Always appreciate your guys Thank you. More

Jamie Byrd Jamie is exceptional - he’s been so accommodating and helpful we have greatly appreciated his professionalism and willingness to provide us with excep Jamie is exceptional - he’s been so accommodating and helpful we have greatly appreciated his professionalism and willingness to provide us with exceptional service. He has made our situation more bearable for sure! More

well done Freeman mini Car showed time for service and called in and in less than hour car oil changed and Mini had bath and vacuum and on road again ! This is many years Car showed time for service and called in and in less than hour car oil changed and Mini had bath and vacuum and on road again ! This is many years with Mini and since they were only dealer in our area! Wonderful customer service and thank you for such a great place More