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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,931 Reviews

3,931 Reviews of Ferman BMW - Service Center

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December 14, 2021

Great service, the team is very dedicated, the dealer is clean and has a comfortable eating room. More

by hbrianti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Courtney was wonderful to work with and was very attentive in helping us get the right service. Thank you so much for your professionalism! In regards to all the staff we came in contact with they More

by Riggins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Malek, James
December 14, 2021

Brian Pelletier went way above and beyond with his help on my particular problem. It would have never been resolved without his particular level of skill and experience. I will always be appreciative of hi More

by suzannefle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Ferman BMW responded

Thank you for your business Brian Pelletier Happy Holidays

December 12, 2021

I pulled up with an unexpected issue with my wife and infant son. Cesar diagnosed it quickly, kept me updated, and got us back on the road safely. They do great work there and I will continue to go back. More

by HAMIDANGHAIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Ferman BMW responded

Thank you for servicing with Ferman BMW and your kind words about Cesar Happy Holidays

December 10, 2021

The service I received for my BMW X5 when being repaired, from this dealership was friendly and exceptional! More

by Lizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Dec 14, 2021 -

Ferman BMW responded

Thank you for Servicing with Ferman BMW Happy Holidays Brian P Service Director

December 09, 2021

They diagnosed the problem with our sunroof and corrected it while I waited. All went very smoothly and quickly. More

by GCOTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Ferman BMW responded

Thank you for your 5 star review Kyle

December 08, 2021

Sales Mario is a gent who knows his hot wheels! Nico in service is outstanding and takes care of his clients. More

by EGROHE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Borbolla, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico !!!, Danielle Enyeart
Dec 08, 2021 -

EGROHE3 responded

M series.... need I say more?

December 07, 2021

Service was great! Last few times I have asked for the car to be washed. Didn’t even look like it was washed. Terrible job! More

by thehewletts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
December 07, 2021

Nick the service manager is very helpful . thanks Highly recommended. excellent service and Iam very satisfied. More

by DM2NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

All went well everything was perfectly orchestrated they were waiting for the car and knew what service was needed More

by rf_carvalho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
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