Ferguson Subaru
Broken Arrow, OK
Filter Reviews by Keyword
By Type
Showing 75 reviews
Chester is a great choice for friends and family! When my mom found out I wa looking for a Subaru she wouldn't let me talk to anyone but Chester; after I took home my new Forester I found out my be When my mom found out I wa looking for a Subaru she wouldn't let me talk to anyone but Chester; after I took home my new Forester I found out my bestie bought her Crosstrek from him too! Chester is your guy! More
Unethical Sales Practices at Subaru Motors Ferguson I recently had a deeply disappointing experience at Subaru Motors Ferguson in Broken Arrow. During the process of finalizing the purchase of my leased recently had a deeply disappointing experience at Subaru Motors Ferguson in Broken Arrow. During the process of finalizing the purchase of my leased Subaru Crosstrek 2021, I encountered unethical sales practices that I believe warrant attention. I worked with a Subaru finance manager named Brandon, who unfortunately engaged in misleading tactics to sell me an extra protection warranty. Not only did Brandon fail to disclose that the warranty was not affiliated with Subaru, as I was led to believe, but he also provided inaccurate information regarding the additional cost. What was initially presented as a $40 monthly increase turned out to be a combined cost of $5400, more than double the amount quoted. Upon discovering these discrepancies, I promptly returned to the dealership to cancel the warranty. While I await reimbursement, I feel compelled to share my experience to caution others. Transparency and honesty are essential in any transaction, and the lack thereof at Subaru Motors Ferguson is deeply concerning. I urge potential customers to exercise caution and thoroughly review all documentation before finalizing any agreements at this dealership. It is my hope that this review prompts Subaru Motors to address these issues and uphold the highest standards of integrity and customer service. More
This dealership is great to do business with. We had a new sales person and she did a great job. We were her first ride along and I did not scare her! Everyone was friendly and very professional! We had a new sales person and she did a great job. We were her first ride along and I did not scare her! Everyone was friendly and very professional! More
I never thought I would say that buying a car was a painless experience, but Stephanie Jetton's passion and caring persona not only made buying my new Subaru easy but also enjoyable. The passion she ex painless experience, but Stephanie Jetton's passion and caring persona not only made buying my new Subaru easy but also enjoyable. The passion she exudes for her job and customer service she provides are beyond compare. I love my new car and had a great experience with this dealership. More