Ferguson Buick GMC - Service Center

The recalled replacement of the airbag was accomplished quickly and within the time estimate given. quickly and within the time estimate given. More

In all honesty, I QUIT going to dealerships for any type of maintenance back in the 80’s because the dealership. I purchased the vehicle from a Chevrolet dealership in Houston who refused to do warranty rep of maintenance back in the 80’s because the dealership. I purchased the vehicle from a Chevrolet dealership in Houston who refused to do warranty repairs! The reason I restarted going back in 2015 is because of the quality care and customer service Ferguson GMC provides! More

Five stars across the board! Thank you very much! I am very satisfied with my repairs. Thank you very much! I am very satisfied with my repairs. More

I originally went in for an oil change. The service person sent me a video that showed a small oil leak in the oil pan. I was advised that it would cost an additional $250 to fix. I gave The service person sent me a video that showed a small oil leak in the oil pan. I was advised that it would cost an additional $250 to fix. I gave the go ahead to fix it, but I received a call from Zack saying the leak wasn’t bad enough to fix yet. They could have fixed it and taken my money, but they didn’t. This has restored some of my faith in the service department. More

Service got me in without an appointment and did my service in a timely manner. service in a timely manner. More

They stand behind there word and there never was any high pressure sales tactics. Easy car buying process. pressure sales tactics. Easy car buying process. More

Great place to take your vehicle for service. Friendly staff, fast and efficient check in. Friendly staff, fast and efficient check in. More

My service was outstanding. It was easy to schedule on line. The reminder was appreciated and my truck was completed in great time. It was easy to schedule on line. The reminder was appreciated and my truck was completed in great time. More

Seen my truck immediately and started work on it as quickly as possible. Kept ne informed of the progress and whatever other issues were identified. Communication was great and they even reached out to quickly as possible. Kept ne informed of the progress and whatever other issues were identified. Communication was great and they even reached out to their engineers to confirm what defects I had. More

Service center was good. Timely manner on work completion is good. The texting feature that has been implemented needs some improvement. Overall good service center. Timely manner on work completion is good. The texting feature that has been implemented needs some improvement. Overall good service center. More