Ferguson Buick GMC - Service Center

They were not pushy but patient, helping me through my first car buying experience. Richard was the best car salesman I've encountered simply because he wanted to help me, not sell me a car. first car buying experience. Richard was the best car salesman I've encountered simply because he wanted to help me, not sell me a car. More

Salesman and finance dept was very easy to work with. They made the buying process pretty simple. They made the buying process pretty simple. More

Brian Archey is always great. He always takes care of me any time I come in for service or repair. He always takes care of me any time I come in for service or repair. More

I was pleased with Tommy on how fast he was on it when I stepped out of my vehicle. We walked up and down the lot and found exactly what I was looking for. He was very professional and knew what he was doin stepped out of my vehicle. We walked up and down the lot and found exactly what I was looking for. He was very professional and knew what he was doing. The dealership was great too More

They listen and make notes which helps them understand the scope of the problem and make the repairs accurately the scope of the problem and make the repairs accurately More

If we could give negative stars we would… Ferguson had my vehicle for almost 4 weeks when they tried to return it to us 3 times NOT FIXED! We picked it up had it for about 2 weeks when we had to take it back vehicle for almost 4 weeks when they tried to return it to us 3 times NOT FIXED! We picked it up had it for about 2 weeks when we had to take it back to them for two of the issues we originally had taken it in for the first time! Finally they took it to the Ford dealership and they fixed it in 2 days. We purchased our vehicle from Ferguson along with a “disappearing deductible” in March of 2023, NEVER again will we use their service department! We will pay our deductible to take our vehicle elsewhere. More

Our hat is off to the Service Department, Parts Department, and GM for making our last repair less painful than expected. Issues with our extended warranty company cost us rental car fees and days Department, and GM for making our last repair less painful than expected. Issues with our extended warranty company cost us rental car fees and days without our vehicle. We are gracious that Ferguson went to bat for us...it was unfortunate the outcome wasn't as expected. But we are incredibly happy that the repairs were completed within 48 hours, and we are comfortably back on the road. More

Prompt courteous and great service. Would recommend to anyone.keeps customer informed.All the service managers are grrat Would recommend to anyone.keeps customer informed.All the service managers are grrat More

They made me feel so important and worked me in very quickly. They treat me as an equal. quickly. They treat me as an equal. More

Everyone at Ferguson always takes great care of me and my vehicle. I never worry about the quality of the service. My service advisor, Brian Archey, always keeps me updated on the work being done, updated on vehicle. I never worry about the quality of the service. My service advisor, Brian Archey, always keeps me updated on the work being done, updated on the cost, and updated on when my vehicle will be ready. I simply won't go anywhere else. More