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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

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April 04, 2023

My granddaughter (Katie) is the driver of the Toyota. She was treated great. I appreciate your service very much . Your warm, friendly and knowable staff are the reason I keep buying cars from Fergus More

by BRENDADFARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

I believe I was sold a defective transmission. and Ferguson and I will tell any and everyone how the lack of customer service I did not receive !!! More

by JARAUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hornung
Apr 04, 2023 -

Ferguson Buick GMC responded

I am sorry to hear you did not have a great experience here. Please contact me and I would be happy to help in any way. Call the store and ask for me Brad Hornung

April 03, 2023

I was pleased had quite a few things done, it was there 2 1/2 days. I thought that was a little too long. More

by TJOHNSTON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

As usual, friendly and fast service performed while we waited in a clean and comfortable waiting area. More

by DUNNR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
March 31, 2023

Robert had me in and finished quite a bit quicker than he had estimated and was pleased with my experience More

by OKLAHOMATRUCKDELIVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
March 30, 2023

Hopefully the chip and glitch is all worked out. Thanks Zach for all your help. More

by DREADILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
March 29, 2023

The service dept. was very helpful and courteous. Mike handled our auto service very professionally. More

by BROWNIE925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Great service, I sat down thinking I would be there for hours and was out of there in ten minutes! More

by JEFFERSON.JONES86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Good job and good people. thank you! I will come back to this service center. More

by D.MARSHALL.LLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Robert Tibbs was my service advisor when I brought my Buick in for service. He was very professional, answered all my questions, and provided me with all the necessary information to make an informed dis More

by George S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tibbs
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