Ferguson Buick GMC - Service Center

Todd and the service department were friendly and professional and they resolved the check engine light issue on my truck, and the fuel pump was replaced under warranty at no charge. professional and they resolved the check engine light issue on my truck, and the fuel pump was replaced under warranty at no charge. More

Service went well. However, technicians left black shoe prints, and hand prints inside the car floorboard and on drivers side door on inside and outside. They also left However, technicians left black shoe prints, and hand prints inside the car floorboard and on drivers side door on inside and outside. They also left a pair of plastic gloves in the passenger side seat. More

They were very very nice Thank you very much we are going enjoy your truck going enjoy your truck More

They were very fast so I liked that part but when I got in my car there was oil on my steering wheel. I wiped it off and was just going to go clean it up at the car wash. On my way to the car wash I put my in my car there was oil on my steering wheel. I wiped it off and was just going to go clean it up at the car wash. On my way to the car wash I put my elbow on my console and there was more oil on it as well. When I got out of my car I noticed there was grease from what I am guessing the person that changed my oil shoes on my speaker on my door and all over the interior panel under my steering wheel. There was also oily finger print marks on the door and where you would put your elbow on the door. I was disappointed that I had to go clean up after the person that changed my oil. More

They were very professional and Jonathan my service advisor kept me informed of the status of my repairs. Having a loaner car made a lot of difference while I waited for.my vehicle to be repaired. advisor kept me informed of the status of my repairs. Having a loaner car made a lot of difference while I waited for.my vehicle to be repaired. More

We scheduled an appointment to reduce the time we would be without the vehicle. We took on the appointment time they gave us. They did not even pull the vehicle back till 8 days later and did not respond t be without the vehicle. We took on the appointment time they gave us. They did not even pull the vehicle back till 8 days later and did not respond to calls and delayed on text response they initiated. They claim the issue does not exist. My husband is a mechanic and didn’t want to fix this issue but we had already checked the codes and knew what was needed and they said nothing was wrong. (We have pictures of the codes that threw on the modis). We will not be going back to this shop. More

Always very helpful. Fastest oil change I’ve ever had. Service department answered all my questions and were extremely courteous. Fastest oil change I’ve ever had. Service department answered all my questions and were extremely courteous. More

I think Preston is out standing. He forgot to call me on Wednesday but overall he does a good job communicating. He forgot to call me on Wednesday but overall he does a good job communicating. More

Used car extended warranty was a life saver and the service department and advisor were great as well. service department and advisor were great as well. More

The staff was very friendly and completed my service in a timely manner. Thank you. timely manner. Thank you. More