Ferguson Buick GMC - Service Center

Always so friendly and polite. Always try’s to be helpful and always gets the job done . Always try’s to be helpful and always gets the job done . More

Brian Archie has been a great service advisor over the many years I have used Ferguson Buick. He is always very helpful. many years I have used Ferguson Buick. He is always very helpful. More

The quality was terrible. I have a new 100,000 truck and they dented the tailgate and didn’t bother to inform us. We found it after we arrived home. We called over the weekend I have a new 100,000 truck and they dented the tailgate and didn’t bother to inform us. We found it after we arrived home. We called over the weekend to let them no there was a hailstorm coming and was told there wasn’t room to get the truck under cover. It wasn’t till I called the salesman that they said it was undercover. Once we received the vehicle it clearly was not undercover. Very bad experience and the tailgate still isn’t resolved. If I could give negative stats on the service center I would. Very disappointed More

The service department worked efficiently and effectively to resolve the issues. Everyone was excellent to work with. to resolve the issues. Everyone was excellent to work with. More

great dealership , and it will be my place for my next ride in the future ride in the future More

Everyone in the service department was extremely sweet and helpful! Brian and Allison both were so nice, definitely would use this department again! and helpful! Brian and Allison both were so nice, definitely would use this department again! More

You guys know how to take care of your customers. Enrique went over and above with selling this truck to us( when I parked Tuesday afternoon, no one came out, we had been there for about 10 minutes a Enrique went over and above with selling this truck to us( when I parked Tuesday afternoon, no one came out, we had been there for about 10 minutes and he pulled up and asked if I needed help! I wanted to look at the different between Chevrolet and GMC trucks. He took my number and ask how the shopping was coming along. He asked if we had time to come in and test drive some of the trucks Thursday… We bought our first GMC!) Jay was a great financial guy, he sold us on the warranty and made the paperwork an enjoyable experience! Thank you, for the great experience! More

I had excellent service from both the sales associate Zander and the finance team. The whole process was quick and efficient. Zander and the finance team. The whole process was quick and efficient. More

Prompt and on time. Easy to deal with and very courteous. Please doing business with thwm Easy to deal with and very courteous. Please doing business with thwm More

Outstanding customer service! !!!!!! Brian Archie is the easiest service writer to work with. Thank you. !!!!!! Brian Archie is the easiest service writer to work with. Thank you. More