Ferguson Buick GMC - Service Center

My Review Recall was done in the time frame I was given. Staff was knowledgeable and friendly..I had just bought this car a few days before and appreciated al Recall was done in the time frame I was given. Staff was knowledgeable and friendly..I had just bought this car a few days before and appreciated all instructions. More

service arrived early, no problem. prompt service, great job on vehicle. reviewed everything that was done. clean and neat waiting area. vehicle looks grea arrived early, no problem. prompt service, great job on vehicle. reviewed everything that was done. clean and neat waiting area. vehicle looks great ! will be back when needed More

Spring Break...... Really I scheduled a routine oil change with tire rotation weeks in advance for March 21st.. I arrived at 11:45 for a noon appointment. It usually takes 40 I scheduled a routine oil change with tire rotation weeks in advance for March 21st.. I arrived at 11:45 for a noon appointment. It usually takes 40 minutes to an hour, so I waited in the customer lobby. At 1:30, I went to check on my vehicle. I was told that they were really busy with spring break and it would be another five minutes or so. At 1:48, my vehicle was finished. This is an hour and 48 minutes after my appointment time. I do understand that it is spring break and you are busy, but you should not take more appointments than you can handle. I have been completely satisfied until this visit. On my next appointment, I will be sure to ask if you are running on time. If I would have known that it would have taken two hours, I would have asked for a loaner car. More

Great Service Very friendly associates and let me informed of where they were in the process. Got my car in and out in a reasonable concise time. Very friendly associates and let me informed of where they were in the process. Got my car in and out in a reasonable concise time. More

Great service and timely, although waiting room can use some upgrade and offer at least water fountain , other than that everything else is great. Thank service and timely, although waiting room can use some upgrade and offer at least water fountain , other than that everything else is great. Thank you. More

Just ok Always do a great job! The only problem was waiting 2 and half hours for an oil change. The service person took care of it! Always do a great job! The only problem was waiting 2 and half hours for an oil change. The service person took care of it! More

Very Helpful I will definitely be bringing my vehicle back to these guys , they was prompt, helpful and for a really good price. I will not be taking vehicles any I will definitely be bringing my vehicle back to these guys , they was prompt, helpful and for a really good price. I will not be taking vehicles anywhere else Thanks Guys More

great mike I called in with trouble and they took care of me had a loner waiting for me when I got there Awesome great to work with Thank You I called in with trouble and they took care of me had a loner waiting for me when I got there Awesome great to work with Thank You More

Great Job Brian did a great job on my behalf! I really appreciate all the hard work that they all do! Thank you for all your help! Brian did a great job on my behalf! I really appreciate all the hard work that they all do! Thank you for all your help! More