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1,867 Reviews of Ferguson Buick GMC - Service Center
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April 27, 2019
1 1/2 hours to change oil only,what good is an appointment? dissatisfied with the service l had appointment to change oil it took 1 1/2 hours what goog is an appointment?If it takes that long I'll go some where dissatisfied with the service l had appointment to change oil it took 1 1/2 hours what goog is an appointment?If it takes that long I'll go some where else. I have 2 cars i bought there.My daughter one car bought there. More
by TEABONECLIFF
Verified CustomerEmployees Worked With
Kevin Lindsay
April 26, 2019
Good Service if you aren't in a rush. Service department was friendly and I have not complaints with the routine maintenance that was performed. I would probably come back all the time bu Service department was friendly and I have not complaints with the routine maintenance that was performed. I would probably come back all the time but it's just not a speedy process. If I have an hour and a half to kill, I will come back for sure. More
by CFINDLEY
Employees Worked With
Kevin Lindsay
April 26, 2019
Great service! Was very fast and kept me informed the whole time. Polite and helpful with questions answered.Will definitely use them again. I was impressed with how Was very fast and kept me informed the whole time. Polite and helpful with questions answered.Will definitely use them again. I was impressed with how soon they got me out. More
by GRANT510
Employees Worked With
James Beneventi
April 26, 2019
Prompt courteous service.we had our car in for a service oil We had our car in to be serviced and tires rotated. Service department was prompt in getting our car back and giving us a call when it was complete. P We had our car in to be serviced and tires rotated. Service department was prompt in getting our car back and giving us a call when it was complete. Polite and professional service department. More
by RPBUCHANAN
Employees Worked With
Kevin Lindsay
April 26, 2019
Routine Service, no appointment. I showed up unannounced for routine service. No problem. Friendly staff. Timely service. No hassle. Ferguson's has consistently provided great service I showed up unannounced for routine service. No problem. Friendly staff. Timely service. No hassle. Ferguson's has consistently provided great service. We are loyal customers. More
by POWELLR2
Employees Worked With
Brian
April 25, 2019
Great Customer Service I brought my vehicle in the get the front brakes and a 4 wheel alignment check done. The Service Agent was professional and very courteous. He was ab I brought my vehicle in the get the front brakes and a 4 wheel alignment check done. The Service Agent was professional and very courteous. He was able to answer all of my questions and concerns. I felt no pressure in getting any work done. Only time will tell if I made the right decision. More
by WILLIAMS1305
Employees Worked With
Brian Archey
April 20, 2019
NOISE IN REAR OF P/U I took the service manager for a ride in my 2018 P/U. He verified the noise and kept my P/U. This was warranty work on my P/U. Gave me a loaner. Calle I took the service manager for a ride in my 2018 P/U. He verified the noise and kept my P/U. This was warranty work on my P/U. Gave me a loaner. Called 4 days later saying it was fixed. I drove P/U returned to service telling they had not repaired my P/U, I TOLD THEM NOT TO CALL ME UNTIL IT WAS REPAIRED. I left there again with the loaner. They called me again about 10 days later saying it was repaired. JUST TOOK 2 WEEKS TO FIX A NOISE. I CAN'T THINK THEY WORKED FOR 2 WEEKS ON MY P/U. I BELIEVE THEY LET IT SET More
by RHBRIGHT
Employees Worked With
Kevin Lindsay
April 16, 2019
great job the service department was prompt , courteous and go me in and out quickly. I am comfortable with the attention they give my vehicle. Great job! the service department was prompt , courteous and go me in and out quickly. I am comfortable with the attention they give my vehicle. Great job! More
by JTB1000
Employees Worked With
I don't remember.
April 16, 2019
Vehicle Service Brian in maintenance is great to work with. Thank you for getting me a great loaner and being so quick with my car service! Will be back! Brian in maintenance is great to work with. Thank you for getting me a great loaner and being so quick with my car service! Will be back! More
by HILLARYCONLEY
Employees Worked With
Brian
April 11, 2019
Awesome Service! I appreciate Matt! He helped answer my questions and did so thoroughly and professionally. As a woman coming in with a vehicle for service, I am oft I appreciate Matt! He helped answer my questions and did so thoroughly and professionally. As a woman coming in with a vehicle for service, I am often skeptical when it comes to buying and servicing a vehicle. I have never had an issue or question of the quality of service I receive through Ferguson. Thank you for your professionalism! More
by AMY D
Employees Worked With
Matt in Service , Kevin Lindsay
