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1,868 Reviews of Ferguson Buick GMC - Service Center
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May 20, 2019
Great customer service. Had my oil and filter changed and I was out of there in like 30 min. Very professional and very fast. I’ll be coming back here from now on Had my oil and filter changed and I was out of there in like 30 min. Very professional and very fast. I’ll be coming back here from now on More
by SHAINEBROWN
Verified CustomerEmployees Worked With
Other Employees :
Terry Epperson, Michael Hronopulos, Justin Calloway, Katie Snow, Travis Houck, Kevin Lindsay, Max Murphree, David Kile, Trey Ladlee
May 16, 2019
All work was done professionally and to my satisfaction I wo My car was a mess when I brought it in and when I picked it up it was like a brand-new car. I’ll transaction and experiences were handled profession My car was a mess when I brought it in and when I picked it up it was like a brand-new car. I’ll transaction and experiences were handled professionally and with courtesy . More
by CLINDSEY101
Employees Worked With
Phil Nichols
May 16, 2019
Great, fast service Ferguson is always so helpful. They go out of their way to make the experience as quick and convenient as possible. Beats the xxxx out of all other au Ferguson is always so helpful. They go out of their way to make the experience as quick and convenient as possible. Beats the xxxx out of all other auto service centers. More
by WHORMD
Employees Worked With
Mike Genovese
May 14, 2019
Great service It was a great visit. I would recommend you to my family and friends. They explained everything to me. They even walked me out to my car. It was a great visit. I would recommend you to my family and friends. They explained everything to me. They even walked me out to my car. More
by ODLAND12
Employees Worked With
Randy Wiyninger, Travis Houck
May 14, 2019
Quick & Easy The team at Ferguson is amazingly easy to work with. I called Richard about a problem and he had me come in and assess the problem on a Friday (about The team at Ferguson is amazingly easy to work with. I called Richard about a problem and he had me come in and assess the problem on a Friday (about 20 min) and had ordered the part for me and installed it on Monday (about 20 min). Quick and easy! I brought my kids with me and everyone was so sweet to them! Love that they have a kids area too! More
by LINDSEY.DIFF
Employees Worked With
Richard Underhill
May 14, 2019
Collision follow up Always super helpful and informative. Phil over at collision is awesome, he has done an amazing job at making sure our vehicle was fixed. I can’t than Always super helpful and informative. Phil over at collision is awesome, he has done an amazing job at making sure our vehicle was fixed. I can’t thank him enough! More
by robertlewishoffman
Employees Worked With
Phil Hill
May 14, 2019
my Buick Encore My experience was fantastic, my car was serviced in about an hour. The service was great and I was informed about what was needed. The cost was phenom My experience was fantastic, my car was serviced in about an hour. The service was great and I was informed about what was needed. The cost was phenomenal, very resonable. More
by margaretlybolt
Employees Worked With
I don’t remember their names,but they were the best!
May 11, 2019
The worst new car experience ever I’ve had the truck for six months they still cannot fix the rear vision camera the service manager is facetious the technicians do not understand wha I’ve had the truck for six months they still cannot fix the rear vision camera the service manager is facetious the technicians do not understand what they are working on they pull my truck out to work on a paying job because it is warranty work that nobody cares about I am tired of being lied to they’ve told me my truck is ready I have picked it up three times and still not fixed I’ve wasted several days for this of the technicians and the bolts I find in the truck every time I pick it up shop foreman doesn’t even understand what he’s working on nor does he know the name of the components that he supposed to be changing The customer appreciation is very bad when I went to pick my truck up the last time the interior was thrown on the floor there was a Nother truck in the bay where mine was that they were changing a transmission in and my truck is sitting outside with the interior completely destroyed and have photos to prove it The facetiousness of the entire dealership and the unprofessional quality of workmanship I will never come back to Fergison GMC again I am trying to return the truck under the lemon law act and I do not want anything to do with these people More
by SKIP_DOUGLAS
Employees Worked With
Robert Miller, Kevin Lindsay
May 10, 2019
Emergency Lease Car Service I received a PM service from a NON dealer company. The next day lights were on and things stopped working. Who’s knows what happened but Ferguson took I received a PM service from a NON dealer company. The next day lights were on and things stopped working. Who’s knows what happened but Ferguson took us in immediately THAT DAY and our wait was less than an hour. Can’t say enough about how friendly and efficient they were. Thank you Kevin! More
by JAMES.SNYDER
Employees Worked With
Kevin Lindsay
May 10, 2019
Super fast When I arrived at service center, waiting room was full. In matter of moments room began to empty. I was only there for an oil change. It was finished When I arrived at service center, waiting room was full. In matter of moments room began to empty. I was only there for an oil change. It was finished in less than 45 minutes. I was on my way very quickly. More
by JUSPIDDLIN
Employees Worked With
Kevin Lindsay
