Ferguson Buick GMC - Service Center

Oil change Took our Buick in for first oil change and tire rotation. Doors opened promptly at 7:00 AM and immediately greeted by service manager. Car was servic Took our Buick in for first oil change and tire rotation. Doors opened promptly at 7:00 AM and immediately greeted by service manager. Car was serviced and I was back on the road by 8:00 AM. Very pleased with service. More

Battery Problem My car kept dying over a 2 week period so I brought it into Ferguson. Their tests showed it was fine but they kept working on the battery until they My car kept dying over a 2 week period so I brought it into Ferguson. Their tests showed it was fine but they kept working on the battery until they finally figured out that I needed a new battery. In the meantime, they gave me a loaner car while they kept my car in the shop. I LOVE Ferguson!! They have the absolute BEST service. More

Good service They are quick to take care of my car. I would recommend them to all Buick and GMC owners. Make appt first for fast service. They are quick to take care of my car. I would recommend them to all Buick and GMC owners. Make appt first for fast service. More

Check engine light - known problem with vacuum Matt did a great job late on Friday before memorial holiday of getting my car in and finding a loaner for I wouldn’t be stranded over the holidays Matt did a great job late on Friday before memorial holiday of getting my car in and finding a loaner for I wouldn’t be stranded over the holidays More

Always a Great Experience Ferguson is always helpful and service oriented. They fix what needs to be fixed and they keep my car running very smoothly while not breaking the ba Ferguson is always helpful and service oriented. They fix what needs to be fixed and they keep my car running very smoothly while not breaking the bank! My service advisor is Bryan and I cannot recommend him highly enough! Thanks for your great customer service, Bryan. More

Truck yeah! Service guys were super cool and took care of me. They even Brought me some coffee.. after they made it! and got me snacks from the vending machine! Service guys were super cool and took care of me. They even Brought me some coffee.. after they made it! and got me snacks from the vending machine! More

1st visit Took the vehicle in for 1st oil change and warranty service. The primary warranty item is poor reception of the XM service. Having owned a vehicle wit Took the vehicle in for 1st oil change and warranty service. The primary warranty item is poor reception of the XM service. Having owned a vehicle with XM and utilizing XM for over 5 years, I never had service reception problems until changing vehicles. I was advised that is wasn't the vehicle but is was the XM signal. Obviously I am not buying this (what appears to be a stock GM advised) answer. I would have had problems in the previous 5 years of service if that were truly the case. I understand the dealership can only do what they are told from GM but that doesn't fix the root problem, which appears to possibly be poor placement of the antenna or a week antenna. More

Great customer service! Excellent customer service and very timely. Always such a great experience when visiting Ferguson for service needs and we bring all our vehicles to F Excellent customer service and very timely. Always such a great experience when visiting Ferguson for service needs and we bring all our vehicles to Ferguson. More

my service was fast and awesome Every time I bring my car in for service the reps are very friendly and helpful. The last time, it was pouring rain when my car was finished, and my Every time I bring my car in for service the reps are very friendly and helpful. The last time, it was pouring rain when my car was finished, and my rep went out and brought my car into the shop so I wouldn't have to go out in the rain. More

Clogged air conditioner drain We came back from Vacation this week with the floor of my car soaking wet. Fergusen Service center got me in that day, checked my car out and found it We came back from Vacation this week with the floor of my car soaking wet. Fergusen Service center got me in that day, checked my car out and found it had a clogged air conditioner drain. They had it fixed within 45 minutes and I was back on the road the same day. More