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1,850 Reviews of Ferguson Buick GMC - Service Center
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May 22, 2019
my service was fast and awesome Every time I bring my car in for service the reps are very friendly and helpful. The last time, it was pouring rain when my car was finished, and my Every time I bring my car in for service the reps are very friendly and helpful. The last time, it was pouring rain when my car was finished, and my rep went out and brought my car into the shop so I wouldn't have to go out in the rain. More
by 1TMEYER3000
Verified CustomerEmployees Worked With
Kevin Lindsay
Helpful May 22, 2019
Clogged air conditioner drain We came back from Vacation this week with the floor of my car soaking wet. Fergusen Service center got me in that day, checked my car out and found it We came back from Vacation this week with the floor of my car soaking wet. Fergusen Service center got me in that day, checked my car out and found it had a clogged air conditioner drain. They had it fixed within 45 minutes and I was back on the road the same day. More
by NANYJOO
Employees Worked With
Unfortunately I don't remember the persons name that helped me, but they did a wonderful job.
May 20, 2019
Great customer service. Had my oil and filter changed and I was out of there in like 30 min. Very professional and very fast. I’ll be coming back here from now on Had my oil and filter changed and I was out of there in like 30 min. Very professional and very fast. I’ll be coming back here from now on More
by SHAINEBROWN
Employees Worked With
Other Employees :
Terry Epperson, Michael Hronopulos, Justin Calloway, Katie Snow, Travis Houck, Kevin Lindsay, Max Murphree, David Kile, Trey Ladlee
May 16, 2019
All work was done professionally and to my satisfaction I wo My car was a mess when I brought it in and when I picked it up it was like a brand-new car. I’ll transaction and experiences were handled profession My car was a mess when I brought it in and when I picked it up it was like a brand-new car. I’ll transaction and experiences were handled professionally and with courtesy . More
by CLINDSEY101
Employees Worked With
Phil Nichols
May 16, 2019
Great, fast service Ferguson is always so helpful. They go out of their way to make the experience as quick and convenient as possible. Beats the xxxx out of all other au Ferguson is always so helpful. They go out of their way to make the experience as quick and convenient as possible. Beats the xxxx out of all other auto service centers. More
by WHORMD
Employees Worked With
Mike Genovese
May 14, 2019
Quick & Easy The team at Ferguson is amazingly easy to work with. I called Richard about a problem and he had me come in and assess the problem on a Friday (about The team at Ferguson is amazingly easy to work with. I called Richard about a problem and he had me come in and assess the problem on a Friday (about 20 min) and had ordered the part for me and installed it on Monday (about 20 min). Quick and easy! I brought my kids with me and everyone was so sweet to them! Love that they have a kids area too! More
by LINDSEY.DIFF
Employees Worked With
Richard Underhill
May 14, 2019
Collision follow up Always super helpful and informative. Phil over at collision is awesome, he has done an amazing job at making sure our vehicle was fixed. I can’t than Always super helpful and informative. Phil over at collision is awesome, he has done an amazing job at making sure our vehicle was fixed. I can’t thank him enough! More
by robertlewishoffman
Employees Worked With
Phil Hill
May 14, 2019
my Buick Encore My experience was fantastic, my car was serviced in about an hour. The service was great and I was informed about what was needed. The cost was phenom My experience was fantastic, my car was serviced in about an hour. The service was great and I was informed about what was needed. The cost was phenomenal, very resonable. More
by margaretlybolt
Employees Worked With
I don’t remember their names,but they were the best!
May 14, 2019
Great service It was a great visit. I would recommend you to my family and friends. They explained everything to me. They even walked me out to my car. It was a great visit. I would recommend you to my family and friends. They explained everything to me. They even walked me out to my car. More
by ODLAND12
May 11, 2019
The worst new car experience ever I’ve had the truck for six months they still cannot fix the rear vision camera the service manager is facetious the technicians do not understand wha I’ve had the truck for six months they still cannot fix the rear vision camera the service manager is facetious the technicians do not understand what they are working on they pull my truck out to work on a paying job because it is warranty work that nobody cares about I am tired of being lied to they’ve told me my truck is ready I have picked it up three times and still not fixed I’ve wasted several days for this of the technicians and the bolts I find in the truck every time I pick it up shop foreman doesn’t even understand what he’s working on nor does he know the name of the components that he supposed to be changing The customer appreciation is very bad when I went to pick my truck up the last time the interior was thrown on the floor there was a Nother truck in the bay where mine was that they were changing a transmission in and my truck is sitting outside with the interior completely destroyed and have photos to prove it The facetiousness of the entire dealership and the unprofessional quality of workmanship I will never come back to Fergison GMC again I am trying to return the truck under the lemon law act and I do not want anything to do with these people More
by SKIP_DOUGLAS
Employees Worked With
Robert Miller, Kevin Lindsay
