Ferguson Buick GMC - Service Center

Service Richard was very friendly and helpful. I have dealt with him a few times and he is always easy to work with. Thanks for the great service! Richard was very friendly and helpful. I have dealt with him a few times and he is always easy to work with. Thanks for the great service! More

Service work Dry helpful in diagnosing problem and scheduling time to fix it. It was done in a timely, professional way. Everyone was helpful and courteous and Dry helpful in diagnosing problem and scheduling time to fix it. It was done in a timely, professional way. Everyone was helpful and courteous and professional More

Canyon I had a repeated problem with my 2017 Canyon. Preston my service writer got a loaner for me even when my mileage was over the 60,000 standard warranty I had a repeated problem with my 2017 Canyon. Preston my service writer got a loaner for me even when my mileage was over the 60,000 standard warranty. Preston and the Service Manager worked with GM to replace the entire 3rd member. My Canyon is back in service a running great again. I highly recommend the Service Team at Ferguson. Our family has more than 4 years experience with the service team and they have done a great job for us in maintaining our vehicles. I just wish they would take Patricia's name (my wife) off of my Canyon record. More

Oil change Went in for oil change only waited about 20-30 min, fast service, good customer service the waiting area was nice and clean blah blah blah Went in for oil change only waited about 20-30 min, fast service, good customer service the waiting area was nice and clean blah blah blah More

Service for Buick Excellent service but oil change and tire rotation took 2 hours from the time of my appointment. Waiting room is nice with computers and fast internet Excellent service but oil change and tire rotation took 2 hours from the time of my appointment. Waiting room is nice with computers and fast internet. More

Service Brian kept in informed with the repairs to my vehicle. He was quick to supply me with the information I needed about my vehicle and what suggest maint Brian kept in informed with the repairs to my vehicle. He was quick to supply me with the information I needed about my vehicle and what suggest maintenance was needed. More

Quick, easy and painless I took my 2019 Enclave in for an oil change. I was informed that it also had an outstanding Recall. The service manager said they could do both whil I took my 2019 Enclave in for an oil change. I was informed that it also had an outstanding Recall. The service manager said they could do both while I was there. Very polite and knowledgeable. The wait was about an hour - reasonable in my opinion. The waiting room is spacious, clean and very comfortable. I would recommend Ferguson service. More

2019 GMC sierra My last experience with Ferguson GMC was a very good experience I’m glad to see the professionalism and I would like to thank them greatly they done My last experience with Ferguson GMC was a very good experience I’m glad to see the professionalism and I would like to thank them greatly they done a very fine job Preston Gideon was very professional and I would also like to thank Kevin Lindsay for his professionalism and all of the staff I would like to thank them very kindly and be glad to say that I will see them when I come back to buy another vehicle or have this one serviced again More

Oil change and problems after We received an oil change got 20 miles from dealerships and car started acting up. We called Fetguson & they told us to call Chevrolet call center for We received an oil change got 20 miles from dealerships and car started acting up. We called Fetguson & they told us to call Chevrolet call center for a toll truck. We waited 3 long hours for someone and they never came so we had to drive the car to Shawnee and Joe Cooper checked it out and said the codes show O-2 sensor that if Ferguson would have took the time they could have walked us through checking it out instead they made their customer wait 3 LONG hours in OKC. We will not be back. More

Waste of time Brought my truck back again for the same transmission issue (that gm knows about) was told it’s due to bad brakes (really?) found that they couldn’t d Brought my truck back again for the same transmission issue (that gm knows about) was told it’s due to bad brakes (really?) found that they couldn’t determine the trans slow shift / hesitation issue so I was asked to pick it up. Upon leaving, my glove box fell into the floor. I found when I could stop that they were checking my cabin filter and left all the screws in my floor. I won’t be going back More