Ferguson Buick GMC - Service Center

Oil Change, Tire Rotation Estimate showed a charge for Nitrogen top off. I told them I didn’t have Nitrogen in my tires, service rep blew me off and said that’s on all estimat Estimate showed a charge for Nitrogen top off. I told them I didn’t have Nitrogen in my tires, service rep blew me off and said that’s on all estimates. Went to pay for service and there was a $32 charge for Nitrogen. I refused to pay it and they took it off. This was the second time this service rep has tried to charge me for services they did not perform. There was also another incident on a previous vehicle where this service rep tried to charge me $500 for a repair to a seat heater. I took the vehicle to another dealership and they stated the issue was covered under warranty and it cost me $0 for the repair. I like this dealership but will refuse to use this service rep in the future. More

Always Helpful! Great place to service your vehicle! Brian always takes car of me and my family like his own. Never pushy and always listens to my concerns. Great place to service your vehicle! Brian always takes car of me and my family like his own. Never pushy and always listens to my concerns. More

Oil change, checkup As always they were quick, helpful, and treated me with respect. I had concerns and they answered my questions without trying to get me to pay for som As always they were quick, helpful, and treated me with respect. I had concerns and they answered my questions without trying to get me to pay for something I didn’t need. More

Excellent Called the service department to get vehicle ready to go out of town. Talked to Mike and told him I work nights and would like to be there first thing Called the service department to get vehicle ready to go out of town. Talked to Mike and told him I work nights and would like to be there first thing in the morning. They had me get there by 7am. Was in and out in an hour! Great customer service, More

Great job Mike and team took really good care of me. I have been bringing my GMC to Ferguson since I moved to OKC. I appreciate the professionalism and kindness Mike and team took really good care of me. I have been bringing my GMC to Ferguson since I moved to OKC. I appreciate the professionalism and kindness with customers. More

Very knowledgeable and professional ! Preston was very helpful , knowledgeable and friendly , this was about my 2018 GMC Sierra oil change, preston also sent me the password for the Wi-Fi Preston was very helpful , knowledgeable and friendly , this was about my 2018 GMC Sierra oil change, preston also sent me the password for the Wi-Fi if I needed it thank you very much ! More

Always a great experience I have always had a great experience with Brian at Ferguson. He goes out of his way to make sure all my automobile needs are fulfilled, and he does no I have always had a great experience with Brian at Ferguson. He goes out of his way to make sure all my automobile needs are fulfilled, and he does not try to sell me maintenance that is unnecessary. More

Service Rapid, excellent service, as usual. I always come here for both of our Buick's for service. I have now purchased 4 Buick's from this dealership. The Rapid, excellent service, as usual. I always come here for both of our Buick's for service. I have now purchased 4 Buick's from this dealership. The next one will come form here also. More

Preston is the best! He puts the customers' need in priority. Everyone else in the service department is nice, too. They are a wonderful team. He puts the customers' need in priority. Everyone else in the service department is nice, too. They are a wonderful team. More

Collision repair Always professional, cooperative, and communicate well. Did a great job making my truck like new!!! They have rentals and adjusters on site for custom Always professional, cooperative, and communicate well. Did a great job making my truck like new!!! They have rentals and adjusters on site for customer convenience. More