Ferguson Buick GMC - Service Center

Regular mileage service Easy to schedule over the internet, and completed in a very timely manner, even with a couple additional areas I requested to have looked into... Easy to schedule over the internet, and completed in a very timely manner, even with a couple additional areas I requested to have looked into... More

Car detailed My car looked brand new when they got done with it🤗 Bugs are back on grill, my fault. I drive a lot. LOL Again I would like to thank Gary for the p My car looked brand new when they got done with it🤗 Bugs are back on grill, my fault. I drive a lot. LOL Again I would like to thank Gary for the personal attention he provided. Don't worry I didn't have to call Donny. You forgot to bring out golf club this time. Hehe Weee Thank you so much More

Getting an oil change The employees were all respectful and helpful. We bought our car from Ferguson's, and you have always been just what you need to be. Awesome??? No. In The employees were all respectful and helpful. We bought our car from Ferguson's, and you have always been just what you need to be. Awesome??? No. In my mind, only GOD is awesome. More

Still have the same problem I asked to be fixed. The traction light constantly goes on and off on my dashboard. In August of 2018 I serviced the car atFerguson. This August, I told them that I still The traction light constantly goes on and off on my dashboard. In August of 2018 I serviced the car atFerguson. This August, I told them that I still have the problem. They replaced the battery and a cable and wanted to charge me for this since according to them the car is out of warranty. I had a ver unprofessional encounter with the Service manager. He was very condescending. He told me that there was no use to speak to me anymore because I wouldn’t listen or hear what he was saying. I never have been so insulted in my life. The traction light still goes on and off in my car. They clearly don’t know how to fix this problem. More

Great service You all did amazing work. Thank you for taking the time to figure out the problem and getting a solution. I couldn't be happier with the service and t You all did amazing work. Thank you for taking the time to figure out the problem and getting a solution. I couldn't be happier with the service and the staff. More

Ferguson GMC Service Visit One quick phone call got the service appointment I needed. The service writer was knowledgeable, courteous, and professional. Offered a shuttle ser One quick phone call got the service appointment I needed. The service writer was knowledgeable, courteous, and professional. Offered a shuttle service while my vehicle was being serviced. The day of my Appointment I drove into the service bay, the work order was completed in a few minutes, and my vehicle went directly to the technician. No delays! The waiting area was clean, modern, and comfortable. All the dealership personnel were friendly and very helpful. Once the service was completed they made sure I was satisfied, then removed all the papers and tags. They followed up later with a text on my phone. More

Customer service 5 star! The guys at Ferguson were absolutely pleasant in every facet of my truck being repaired. Mike called and kept me informed every step of the way. They The guys at Ferguson were absolutely pleasant in every facet of my truck being repaired. Mike called and kept me informed every step of the way. They truly went above and beyond. More

Honest Service My experience with Ferguson Service department has always been great. I always speak to Richard Underhill and he has been honest and caring with my c My experience with Ferguson Service department has always been great. I always speak to Richard Underhill and he has been honest and caring with my car. More

Good service I dropped off my vehicle to be serviced. The employees were very respectful and professional. They were good with providing a rental till my vehicle w I dropped off my vehicle to be serviced. The employees were very respectful and professional. They were good with providing a rental till my vehicle was up and running. More

Everything's always just as told it would be Preston takes care of everything for me when I come into Ferguson, gets me in and out quick. It's no fun not having and air conditioner in my truck in Preston takes care of everything for me when I come into Ferguson, gets me in and out quick. It's no fun not having and air conditioner in my truck in 100 degree weather and Ferguson got me fixed and back on the road in just a couple hours. Much appreciated! More