Ferguson Buick GMC - Service Center

Honest We come in and we know our truck needs a new glow plug. We replaced one a few years back. We asked “should we go ahead and replace the rest?“ our se We come in and we know our truck needs a new glow plug. We replaced one a few years back. We asked “should we go ahead and replace the rest?“ our service guy Brian went and asked. They said it the glow plugs could go out tomorrow or 3 years from now and will not save us money by doing them all at one time. Being honest and doing quality work is why we drive 40 minutes to come here. We pass other service places in the way. Ferguson has the absolute best service department. Coming here since 1986. More

good service The service adviser was very courteous and professional, Service was completed in a timely manner. This was my first visit to Ferguson for service. The service adviser was very courteous and professional, Service was completed in a timely manner. This was my first visit to Ferguson for service. I will definitely come back More

Good service, very friendly service advisor This is my review, I have commented. I have nothing more to add, The advisor was friendly, service was completed as requested xcept TPMS was not rese This is my review, I have commented. I have nothing more to add, The advisor was friendly, service was completed as requested xcept TPMS was not reset. This was thet tecknician's mistake, not the service advisor fault!!!!!! Do not send another survey, Ferguson is making me make choices I do not want to make! More

Service Great customer service. Very prompt service and call backs with informed. Richard helped I every ways person would need for a service call and repair Great customer service. Very prompt service and call backs with informed. Richard helped I every ways person would need for a service call and repair. More

My go-to oil change It can take an hour or two here, but you can get a free rental when you book ahead. In that case, it’s super convenient and about as cheap as anywhere It can take an hour or two here, but you can get a free rental when you book ahead. In that case, it’s super convenient and about as cheap as anywhere else. More

Very fast very friendly service. I trust the work that they do at Ferguson. I buy my vehicles at Ferguson. I feel like the guys at the service desk do all they can to help the custome I trust the work that they do at Ferguson. I buy my vehicles at Ferguson. I feel like the guys at the service desk do all they can to help the customer in keeping the car or truck running at top efficiency. More

quick and good its was nice to be able to arrive at the dealership and wait for your truck in a reasonable time and not have to leave and come back 4 hrs later its was nice to be able to arrive at the dealership and wait for your truck in a reasonable time and not have to leave and come back 4 hrs later More

Service on EnCLave and Lacrosse Service was great on Enclave. Body shop did a great job on the Lacrosse repair. It did take a month to get Lacrosse in due to a lack of loaner cars. Service was great on Enclave. Body shop did a great job on the Lacrosse repair. It did take a month to get Lacrosse in due to a lack of loaner cars. More

Oil Change and Tire Rodation We were extremely satisfied with the Service Department and our Advisor Mike went out of his way to take care of the service on our Acadia. We were extremely satisfied with the Service Department and our Advisor Mike went out of his way to take care of the service on our Acadia. More

Fuel Pump Repair The repair work was done quickly and probably could have gotten my vehicle returned on the same day. Of course I did make an appointment which I beli The repair work was done quickly and probably could have gotten my vehicle returned on the same day. Of course I did make an appointment which I believe really assists with the whole process. Mike was very helpful in keeping me informed and I chose to return the follow day and pick up my vehicle. I was extremely thankful that Mike checked and saw that my extended warranty was in affect so I had only a $200.00 deductible that was required to be paid. Everyone was extremely helpful and provided any answers to questions I might have had. More