1,868 Reviews of Ferguson Buick GMC - Service Center
My 2015 Buick LaCrosse was towed to your service department after my wife hit a curb and blew out two tires. I wanted the best service and repair work possible, therefore I selected Ferguson Buick. department after my wife hit a curb and blew out two tires. I wanted the best service and repair work possible, therefore I selected Ferguson Buick. The vehicle looks as good as new and only your service department is allowed to service it. Mike Genoese was excellent. More
I appreciate getting free manufactured oil change and rotation but I did not have 5,000 miles yet but I was taking a trip and would of gone over 5,000. Miles. I was encouraged to wait or stop at a dealer rotation but I did not have 5,000 miles yet but I was taking a trip and would of gone over 5,000. Miles. I was encouraged to wait or stop at a dealership on my trip. I have not ever been encouraged to wait.. More
Ferguson is the best car dealer I have ever dealt with! On time and very helpful. Nice, considerate and made our time spent at Ferguson nice. On time and very helpful. Nice, considerate and made our time spent at Ferguson nice. More
electrical problems continued. Had electrical problems in October 2019, which was not totally solved. Returned vehicle on January 20, 2020, battery ground cable was replaced. When Had electrical problems in October 2019, which was not totally solved. Returned vehicle on January 20, 2020, battery ground cable was replaced. When I asked why the cable was not replaced the last time I was in, my question was ignored, but I did get an explanation as to how much trouble it was to replace the ground cable. More
Great service! Professional service done right and on time! Friendly support staff, comfortable waiting area and the work was done well. They even noted a warranty i Professional service done right and on time! Friendly support staff, comfortable waiting area and the work was done well. They even noted a warranty item that needed attention and fixed it. More
Fast friendly service Preston met me when I drove up for my appointment. I had an appointment for an oil change. He was very helpful and friendly. He told me it would ta Preston met me when I drove up for my appointment. I had an appointment for an oil change. He was very helpful and friendly. He told me it would take about an hour and it did. He checked me out and informed me about what was done. I bought my car there and always have it serviced there. More
Service department work. Had a problem with the Buick Encore that was difficult to diagnose. Alec was very helpful in getting the correct repair to our car done. He was very c Had a problem with the Buick Encore that was difficult to diagnose. Alec was very helpful in getting the correct repair to our car done. He was very courteous and greeted us cheerfully. Thanks More
Great experience I took my car in for some body work. The work was completed before they said it would be completed. The Car looks great!! I wish all transactions we I took my car in for some body work. The work was completed before they said it would be completed. The Car looks great!! I wish all transactions were this smooth!! More