Ferguson Buick GMC - Service Center

The whole experience was top notch from Mike, the service advisor who made the appointment, the service writer who wrote up the work order, the service itself and a follow up email from Mike, again to make s advisor who made the appointment, the service writer who wrote up the work order, the service itself and a follow up email from Mike, again to make sure all was well More

Didn't save any money with a coupon. Had a half price coupon for an oil change; so, I went to Ferguson instead of Hibdon. Advisor asked me if I wanted to rotate tires. I said "Sure" bec Had a half price coupon for an oil change; so, I went to Ferguson instead of Hibdon. Advisor asked me if I wanted to rotate tires. I said "Sure" because I'm used to Hibdon doing it at no charge. He neglected to tell me the charge, and admittedly, I didn't ask. I should have. So, instead of saving any morey, I actually paid more! Lesson learned! More

Jim is DA MAN! Jim and his team were on point and amazing as usual! Got my truck in and handled quickly and they even found additional damage and dealt with the ins Jim and his team were on point and amazing as usual! Got my truck in and handled quickly and they even found additional damage and dealt with the ins company without me having to argue at all with them! Thanks Jim! More

Service was great and was done expeditiously. Service attendant was waiting for me at the time of the appointment. I was told that the repair would take about thirty minutes and that was how long it took attendant was waiting for me at the time of the appointment. I was told that the repair would take about thirty minutes and that was how long it took. Good experience. More

Driver side headlight went out. Both headlights have now been replaced. I have never had a headlight go out on any vehicle I’ve had except for this pickup and it’s a 2015 Sierra Both headlights have now been replaced. I have never had a headlight go out on any vehicle I’ve had except for this pickup and it’s a 2015 Sierra More

Oil change and tire rotation It was handled fast and efficiently, and was ready when they said it would be! I will definitely bring my vehicle back in for service in the future. It was handled fast and efficiently, and was ready when they said it would be! I will definitely bring my vehicle back in for service in the future. More

Great experience. As always, the staff is professional, courteous, knowledgeable and I can expect my car to be maintained and in good shape. The service center meets e As always, the staff is professional, courteous, knowledgeable and I can expect my car to be maintained and in good shape. The service center meets expectations. More

Service visit They got me right in and completed my service visit in a timely manner and got be back on the road. I live in Edmond and drive down to Norman to get m They got me right in and completed my service visit in a timely manner and got be back on the road. I live in Edmond and drive down to Norman to get my truck serviced at Ferguson. More

Trustworthy The guys in the Service Department have proven to be trustworthy. They do what they say and that is so appreciated! With multiple successful visits The guys in the Service Department have proven to be trustworthy. They do what they say and that is so appreciated! With multiple successful visits I wouldn't go anywhere else at this point. More

The service department has always been great and helpful. From the beginning I called to let them know I was on my way with a flat tire and they assure me they will get it fixed unfortunately the tire couldn From the beginning I called to let them know I was on my way with a flat tire and they assure me they will get it fixed unfortunately the tire couldn’t be fixed and I ended up getting 2 new tires More