Ferguson Buick GMC - Service Center

No issues. Service dept was friendly, professional, and efficient as usual. Waiting area was clean, comfortable, and a relaxing place to wait on my truck. efficient as usual. Waiting area was clean, comfortable, and a relaxing place to wait on my truck. More

Brian Archie, was outstanding as always! I was greeted, checked in and my car got serviced. I was on the road in less than hour. checked in and my car got serviced. I was on the road in less than hour. More

I've always found this dealership to be helpful, friendly, caring, informative and very professional. Overall a great experience with very little stress. Thank you for always being there for me a friendly, caring, informative and very professional. Overall a great experience with very little stress. Thank you for always being there for me and my family. More

I went in to get a jump on my 100k mile services. Richard kept me up to date on everything needed and advised me on the best steps to take without pressuring me one way or another. The team did a great job a kept me up to date on everything needed and advised me on the best steps to take without pressuring me one way or another. The team did a great job and my Yukon runs better now than it did when it was purchased. Job well done to the service department! More

Best service ever Mike Genovese is the best service advisor I have ever dealt with in my 25 plus years of bringing my vehicles in for service. Thank you Mike Genovese is the best service advisor I have ever dealt with in my 25 plus years of bringing my vehicles in for service. Thank you More

Fast and easy Had an appointment for 8:00 and everything was done in an hour. When I showed up to pick it up, they bought it around right to the curb for me. Had an appointment for 8:00 and everything was done in an hour. When I showed up to pick it up, they bought it around right to the curb for me. More

People are friendly, it's a no pressure environment, very clean and professional. My reason for 4 stars is because the service department is incredibly slow. When a standard oil change takes over 2.5 hours W clean and professional. My reason for 4 stars is because the service department is incredibly slow. When a standard oil change takes over 2.5 hours WITH a scheduled appointment, it's a little ridiculous. Had my truck in for servicing yesterday and was there for over five hours for an oil change, tire alignment, and looking at a backlight on my dash that wouldn't come on. Otherwise I really dig the dealership. More

Great customer service! I got in on time and everyone was very helpful and friendly. Used rewards for liners on my new Yukon! Highly recommend! very helpful and friendly. Used rewards for liners on my new Yukon! Highly recommend! More

True professionalism from arrival, (received friendly greeting) during waiting, (escorted to waiting area) and completion of service (gave details of service provided and walked me to my vehicle). Top no greeting) during waiting, (escorted to waiting area) and completion of service (gave details of service provided and walked me to my vehicle). Top notch Customer Service!! More

The service department done a very good job taking care of me and during the process I appreciate their work The process of dealing with them was very pleasant thank you of me and during the process I appreciate their work The process of dealing with them was very pleasant thank you More