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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

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October 30, 2020

The crew in the service department (Richard, Mike, Preston, Brian, and others) show true teamwork and each fill a role with every customer, regardless if they manage the service that day or not. It’s More

by HOLLISN405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
October 27, 2020

It took a while before our first service was due after purchasing our GMC Acadia at Ferguson so we booked an appointment online. Mike greeted us promptly and courteously. He kept us informed while we wait More

by GOLFNPAPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, James Beneventi
October 26, 2020

I wouldn't go anywhere else. The guys always take care of me...Thanks Preston!!! and even though I'm just there for service any department or employee I come across is always so nice. More

by ShelbyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Gideon, Brad Hornung
October 26, 2020

Thorough and friendly service. They found the problem my vehicle was having and fixed it - it was an unusual problem. They have taken great care with my vehicle over the years and many people think that it More

by STACY-WIGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Archey (service advisor)
October 23, 2020

Got in for service quick and with no problems. Always greeted with a smile and get things done in a quick and orderly fashion and communicates very well. More

by TONYANDNIKI2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike G.
October 22, 2020

I have been going to Ferguson in Norman for seven years. They have never failed to provide excellent for my Acadia. Brian has always been very professional and courteous More

by CAROLE7259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Archey, Kevin Lindsay
October 21, 2020

Visit was swift and pleasant. Preston took care of everything with professional expertise. Thanks for taking care of my truck I will be returning again for the excellent service More

by BOBBYCOBB48
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
October 21, 2020

Richard Underhill scheduled my car on the day I requested. I was promptly greeted and my Terrain placed in to be serviced. The service Technician repaired my Terrain in a professional and expedie More

by SHIRLEYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Underhill and Service Tech, who always repairs my Terrain.
October 16, 2020

Very professional and helpful friendly the dealership is very clean I feel safe I would recommend this dealership to all of my friends and family I wish they had a free car wash with service More

by bperry6900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg MCGINNIS
October 14, 2020

Excellent work and scheduleAppreciate the Excellent work and schedule Appreciate the updates Identified and solved issue promptly Held car until I was able to return a d collect the car More

by J_MIKE_STICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
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