1,868 Reviews of Ferguson Buick GMC - Service Center
Was told tire couldn’t be fixed. Damage too close to side wall. Tire cost $250+. Took it elsewhere and nail was in the tire crown. Fixed for free. Cost $0 wall. Tire cost $250+. Took it elsewhere and nail was in the tire crown. Fixed for free. Cost $0 More
Fixed a flat, radio stations were changed and a white towel I had in my console was used to wipe off their hands and tossed in passenger seat. the towel was specific for electronic screens. It also took towel I had in my console was used to wipe off their hands and tossed in passenger seat. the towel was specific for electronic screens. It also took just over 2 hours. More
The employees in the service area are always prompt, polite and helpful We have 2 vehicles from Ferguson and we will continue to use this dealership. polite and helpful We have 2 vehicles from Ferguson and we will continue to use this dealership. More
Richard is always professional and gets my vehicle in and out as soon as possible. He has always been reliable, and I feel comfortable leaving my automobile in his care. out as soon as possible. He has always been reliable, and I feel comfortable leaving my automobile in his care. More
I was greeted promptly, the service manager showed me where the waiting room and restroom was and then text me later to see if there was anything that I needed while I was waiting. I found a Motortren where the waiting room and restroom was and then text me later to see if there was anything that I needed while I was waiting. I found a Motortrend magazine to read and it was less than an hour and the service manager came and told me I was ready to go. I went to pay and they reminded me that the first service was on them. Impressed. More
Brian Archey and the techs in the service department take good care of the customers and the vehicles. Bobby gets the parts, even the hard to find parts, and together they make a great team that takes care o good care of the customers and the vehicles. Bobby gets the parts, even the hard to find parts, and together they make a great team that takes care of the customer and the vehicle. More
Preston is amazing he has gone above and beyond for me. Rick Pena is super sweet and honest salesmen who went above and beyond. Gary Burton is amazing manger who made sure several times that I’m very well Rick Pena is super sweet and honest salesmen who went above and beyond. Gary Burton is amazing manger who made sure several times that I’m very well taken care of. More
They worked me in last minute, and got everything done I needed quickly. Very happy with the service and will definitely be back next time I’m in the area. needed quickly. Very happy with the service and will definitely be back next time I’m in the area. More
I took my truck in for service and the check me in very fast, I went back to work and I was called back that the truck was ready, and I went to pick it up. Overall great dependable service easy in easy ou fast, I went back to work and I was called back that the truck was ready, and I went to pick it up. Overall great dependable service easy in easy out More