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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

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June 16, 2021

Was told tire couldn’t be fixed. Damage too close to side wall. Tire cost $250+. Took it elsewhere and nail was in the tire crown. Fixed for free. Cost $0 More

by Gerry Tull
Recommend Dealer
No
Employees Worked With
Kevin Lindsay
June 16, 2021

Fixed a flat, radio stations were changed and a white towel I had in my console was used to wipe off their hands and tossed in passenger seat. the towel was specific for electronic screens. It also took More

by WJC245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
June 10, 2021

The employees in the service area are always prompt, polite and helpful We have 2 vehicles from Ferguson and we will continue to use this dealership. More

by JUDY.COTTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
June 10, 2021

Richard is always professional and gets my vehicle in and out as soon as possible. He has always been reliable, and I feel comfortable leaving my automobile in his care. More

by SONYASYTH216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
June 07, 2021

I was greeted promptly, the service manager showed me where the waiting room and restroom was and then text me later to see if there was anything that I needed while I was waiting. I found a Motortren More

by WILBURPENNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
June 01, 2021

Brian Archey and the techs in the service department take good care of the customers and the vehicles. Bobby gets the parts, even the hard to find parts, and together they make a great team that takes care o More

by STACY-WIGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Archey (service advisor)
May 25, 2021

Preston is amazing he has gone above and beyond for me. Rick Pena is super sweet and honest salesmen who went above and beyond. Gary Burton is amazing manger who made sure several times that I’m very well More

by ALICIALEWIS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Oena
May 24, 2021

They worked me in last minute, and got everything done I needed quickly. Very happy with the service and will definitely be back next time I’m in the area. More

by TRCOATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
May 19, 2021

I took my truck in for service and the check me in very fast, I went back to work and I was called back that the truck was ready, and I went to pick it up. Overall great dependable service easy in easy ou More

by JACOB.DESOUZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
May 18, 2021

Everyone was very helpful in the truck buying process. James was a big help and very nice to work with. Very satisfied with Ferguson Buick. More

by BONDANDREA61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Beneventi
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