Ferguson Buick GMC
Norman, OK
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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Very responsive to all my questions. Accommodated options that I requested throughout the purchase and finance process. Impressed with the professionalism of the team. Accommodated options that I requested throughout the purchase and finance process. Impressed with the professionalism of the team. More
Kendall handed us off to Kamon- WHO WAS AMAZING! ! When I called the dealership Kendal tried to sell me another vehicle instead of the one I wanted to look at. When we got there, we got to deal with ! When I called the dealership Kendal tried to sell me another vehicle instead of the one I wanted to look at. When we got there, we got to deal with Kamon, who got the keys to the car I WANTED. He was great. Friendly, went over all of the feature. Just really nice guy. We went in and talked #s with Brad, the sales manager. Between the numbers and test drive it was a total 45 mins. Then we get handed to PATRICK in finance. We sat in his office for THREE AND A HALF HOURS!!!! Not because I wasn't approved, but because he kept disappearing, coming back smelling like cigarettes. Had to print and reprint paperwork because it was incorrect. Just a miserable process. Finally get on the road in my new vehicle. They call me THREE days later telling me the car I own is NOT the car in my possession!!! The car is signed papers on was the car Kendall tried to sell me into!!!! Then PATRICK messed up on the finance paperwork and they told me my interest rate was going to go up 6%!!! xxxx no. FINALLY they fixed the paperwork, honored the interest rate, and all is well. Until PATRICK called 3 days after that telling me the bank i had my trade in financed through said the VIN was wrong.... which it wasn't. Sounds like PATRICK needs to retire. They almost had another lawsuit on top of the lawsuit PATRICK told us they already had because of him!! More
The Easiest car deal I have ever made. I would buy there again. Thank you. I would buy there again. Thank you. More
Ferguson Buick GMC and their Salesman Art DeWoolf made purchasing my Enclave a pure pleasure. They bent over backwards to help me get exactly what I wanted and in my price range. Would recommend them to purchasing my Enclave a pure pleasure. They bent over backwards to help me get exactly what I wanted and in my price range. Would recommend them to anyone looking for a stress free experience. More
John made it easy and quick, just what I ask for when buying a new vehicle. buying a new vehicle. More
They were friendly, helpful,,,they didn't fix the trunk,,,it wouldn't close, like it was supposed 2,,,we ask if they could pull it bk alittle, u could see it was off bad, we left it a day came bk,,,s trunk,,,it wouldn't close, like it was supposed 2,,,we ask if they could pull it bk alittle, u could see it was off bad, we left it a day came bk,,,still the same, we were told 2 close it with force it would shut,, we came 2 the point they wasn't gonna fix it,, we came home with it as is,,so I am dealing with it,,,,thank u More
Didn’t have exactly what we were initially looking for, but Ben suggested something better at a similar price. It was the best and easiest car buying experience for me! but Ben suggested something better at a similar price. It was the best and easiest car buying experience for me! More
Great experience! Very friendly. Great deal! Have spoken with them on a couple of occasions regarding the vehicle and every conversation has been very positive. Very friendly. Great deal! Have spoken with them on a couple of occasions regarding the vehicle and every conversation has been very positive. More
I've bought about 5 or 6 cars in 4 yr period and everyone there is fantastic.. there is fantastic.. More
Brought a new car and within two weeks it needs windshield wiper fluid. Seems they should have checked it before I left. windshield wiper fluid. Seems they should have checked it before I left. More