Ferguson Buick GMC

Easiest car buying experience we have ever had. Smooth, fast and kind. Would highly recommend Smooth, fast and kind. Would highly recommend More

The dealership represents GMC in a very professional manner. The entire team has been very professional and courteous to deal with. My salesperson is listed below with the sales dept personnel. His manner. The entire team has been very professional and courteous to deal with. My salesperson is listed below with the sales dept personnel. His name is Enrique Villagran, he has sold us two new vehicles in the last 60 days, and I would recommend him to anyone, he is friendly, knowledgeable and efficient. More

Matt was good to work with, and they were able to make the adjustments to the vehicle that made the deal "work"! the adjustments to the vehicle that made the deal "work"! More

I have done a lot of business with Ferguson so far I have been satisfied Justin Pickett was a good salesman. He’s very very knowledgeable of all the cars. been satisfied Justin Pickett was a good salesman. He’s very very knowledgeable of all the cars. More

Made a deal over the phone. Drove two hours and finalized the exact deal we made over the phone. True to their word Drove two hours and finalized the exact deal we made over the phone. True to their word More

I gave a 1 Star because they don't have negatives. Avoid these guys like the plague. My son (a firefighter first responder) bought a $41,000 truck and in 4 months has had to have the radiator repl Avoid these guys like the plague. My son (a firefighter first responder) bought a $41,000 truck and in 4 months has had to have the radiator replaced (over $1,900), had to replace the oil pan gasket, crank case seal and has an engine code repaired under warranty. I went in with him to discuss why the $1900 Radiator was not covered and talked with Bobby Nichols (Parts Manager and acting Service Manager). WHAT HE TOLD US WAS SURPRISING. 1. I asked how the truck could have gone through the presale inspection and Ferguson not find these things and fix them before the sale? Bobby's answer was that the "the used car department is just another customer and just because they find 10 things wrong, they might only fix 5 or 6 of them or they might fix all of them, but it is their decision." Bobby confirmed that they do NOT always fix the problems they find!! I sounded like if they don't fix all of them then they will only fix it IF you find the problem. You might ask your salesman what known defects are in the used "Certified Preowned" car that has not been fixed. Demand the inspection report before you buy anything from them. I guess in these cases Certified Preowned means they certify someone else owned the car before you. In the case of my son’s radiator, it meant that when the radiator broke, he could keep both halves and nothing else. 2. When my son originally called to talk to the service manager to get the truck in, he was told to bring it in, and they would get right on it. He dropped it off that day. Weeks later Bobby Nichols helped get it done (thank you Bobby for that help). However, when I complained about it sitting for weeks unfixed, Bobby again surprised me with his response. He said "Look I have 6.2 engines blowing up all over the place and I have cars that have been sitting out back for over 3 months. If you didn't like the wait, you could have taken it somewhere else!" Boddy, it is hard to get warranty work done from "somewhere else". So much for service after the sale!! 3. I told Bobby I was going to provide negative feedback on the review sites. Bobby's response was typical. He said "I don't respond to threats, and I don't care about the LALA land of the internet.” Bobby, maybe you “Don’t Care” but a lot of us do read reviews. To all of you in the LALA Land of the internet, you might want to buy a car from a dealership which doesn't have "6.2 engines blowing up all over the place" or you might end up with a "Certified Used car with potential issues they didn't fix" put out back with the cars which have been "waiting over 3 months". These aren't my words; they were the quote from the Parts Manager's Bobby Nichols. If they will do this to a First Responder, do you really think they will treat you any better?? Shop at your own risk!! More

They did really well and treated us right. Helped us in everyway. Friendly People if I didn't understand something they explained it Helped us in everyway. Friendly People if I didn't understand something they explained it More

Great experience the whole way through with Jared’s help. Would recommend this salesman and dealership to family and friends. Would recommend this salesman and dealership to family and friends. More

Caleb and the finance staff were extremely helpful and enjoyable to work with. I had a great experience and highly recommend Ferguson. enjoyable to work with. I had a great experience and highly recommend Ferguson. More

Tommy was there the whole way through the process, took pictures and took my calls when he wasn't at work. He got everything fixed that I asked him to. It took the paperwork a little longer than we hoped t pictures and took my calls when he wasn't at work. He got everything fixed that I asked him to. It took the paperwork a little longer than we hoped to get from there to here and back, but we work through the issues. thank you, Tommy More