Ferguson Superstore - Service Center

I did not have an appointment to have my car serviced, but David Kleman, Service Advisor, stated that if I did not mind waiting that he would work me in. He did! The service department is great! Thank you but David Kleman, Service Advisor, stated that if I did not mind waiting that he would work me in. He did! The service department is great! Thank you very much Mr. Kleman for being so welcoming & professional. More

Everyone in the showroom was friendly, and made sure I was taken care of, while I waited for my car. Mike was great. He went above and beyond, spending a lot of time, explaining some of the functions of was taken care of, while I waited for my car. Mike was great. He went above and beyond, spending a lot of time, explaining some of the functions of the car, and making sure I was satisfied with the service. I would definitely recommend, Ferguson Subaru and Mike, to my family and friends More

The salesman woody was very helpful and honest about the vehicle he sold me, would buy another car fro Ferguson the have good prices at their store!!! vehicle he sold me, would buy another car fro Ferguson the have good prices at their store!!! More

This was my daughters first time car purchase and it couldn’t have been a better experience. We had explored three different dealerships and by far the staff from Sue to Ben were leaps and bounds above couldn’t have been a better experience. We had explored three different dealerships and by far the staff from Sue to Ben were leaps and bounds above compared to the others. More

I bought my car a year ago and continue to be impressed with Kaveh Adib. He was there at 805 AM on a Monday morning to respond to my call about a specific car I saw online...and was there at 8:00 PM when w with Kaveh Adib. He was there at 805 AM on a Monday morning to respond to my call about a specific car I saw online...and was there at 8:00 PM when we transferred stuff from my old car into my Encore. He has touched base with me a few times during the year and set up a service appointment. He truly cares about his customers. More

Service on my Forester I bought my Suburu here and they take great care of it. I bought a package and have not had to pay out of pocket expenses as yet. Love the service. Th I bought my Suburu here and they take great care of it. I bought a package and have not had to pay out of pocket expenses as yet. Love the service. They’ve fixed dings and scratches, cleaned stains from the seats, and are attentive to detail when servicing my vehicle. They have an excellent product and gave me a good deal. More

Service excellent Minor repair while travelling. They were quick, professional and reasonable on price. Bryan Garza did a great job in handling our case. The dealershi Minor repair while travelling. They were quick, professional and reasonable on price. Bryan Garza did a great job in handling our case. The dealership as a whole was great to work with. More

Wouldn't fix defect under warrantiy Took car in with about 6000 miles , fixed all problems but one, wanted to charge me to fix that one. Appears warranty coverage is only partial and the Took car in with about 6000 miles , fixed all problems but one, wanted to charge me to fix that one. Appears warranty coverage is only partial and they decide what to cover! I was amazed at how brazen they are with non coverage!! Very poor business plan and totally unethical. If you're buying a Buick go somewhere where they have ethics More

They make me feel at ease I am a first time Subaru owner and going on one year of owning my vehicle now. Any service I have had has been at this dealership. They have hands dow I am a first time Subaru owner and going on one year of owning my vehicle now. Any service I have had has been at this dealership. They have hands down made me feel like royalty every time I come in. They are kind and patient and make arranging things a breeze. More

Service Department The guys at the service desk are very nice, but nearly impossible to get hold of. Trying to get a daily update on my car that you had over a week was The guys at the service desk are very nice, but nearly impossible to get hold of. Trying to get a daily update on my car that you had over a week was painful. Receptionist that forwarded my calls to the service department was not very friendly and seemed put out, (I’m not if she was frustrated with me or the service department). The cherry on the cake of this experience was the service department was unable to replicate the problem I was experiencing with my car. I still experiencing that problem, but I don’t have time to fight to get information. I’m waiting for it just to break. More