Ferco Motors

Great experience with my salesperson Orlando. Very knowledgeable, and helpful. pleased with the service I got. Thanks, Ernesto. Very knowledgeable, and helpful. pleased with the service I got. Thanks, Ernesto. More

My experience with Ferco Motors Please check your car well before buying at Ferco Motors, if you do and have a problem they will process, process and process and they will not answer you. Ferco Motors i well before buying at Ferco Motors, if you do and have a problem they will process, process and process and they will not answer you. Ferco Motors is a company where I had the bad luck of buying a used car with 2 major faults that appeared a few weeks later and they did not respond and also offered me some things that were not true. I felt along with my wife as abused clients, who ignored our dignity, who made us waste time and money, but above all they humiliated us, made us feel that they were the powerful ones, that they had the papers that backed them up and that since we are not millionaires or anything like that, we were treated in the worst way possible. To those who have time I will tell my story in detail. On October 9 we went with Mrs. and Orlando took very good care of us, who upon knowing our new credit situation, gave us an alternative that we took thinking of buying a simple, cheap car that would not give us problems for about 6 months until we could change it. Orlando, when we took the car, a 2010 Dodge Nitro 4x4, explained to us that we should notify him of anything minor and they as a company would see it. On October 10, I inform you that I have problems with the water jets on the windshield, which do not work. He tells me to take it, I do it and they tell me that they are going to ask for the parts that they are going to change. All this in word, nothing signed trusting what the seller said. They tell me that they are going to call me to take him. This never happened. On October 26, I inform Mr. Orlando (the seller) again, that the car has a loud noise that needs to be checked. I went to the dealer for the third time and they checked it, they told me the mechanic was going to check it. Take it for the fourth time to the dealer. On Nov. 8, one month after the purchase, neither the detected noise, nor the windshield water jets, nor the driver's glass activation switch had been repaired. In addition, 30 days later, we did not have a copy of the signed contract, nor the financing documents, nor a copy of the insurance policy, let alone the sheet. I made direct contact with Rafael the Manager, to whom I told him that the car had a serious problem, that I had told the seller, and that according to my experience, it was a problem with the 4x4 that was acting permanently and had damaged differential. On the fifth visit to the Dealer, on Nov. 18, the Manager confirmed that it is a problem in the 4x4 and that it is an electronic part, that he does not know the name and that in the afternoon, through Orlando, he was going to give me the name to know its value. This never happened. He also tells me that he wants to solve the problem. After 40 days, from the purchase of the car, we still did not have a copy of the contract, the bank and the policy, in addition to still not having the Florida state plate, they had to give me a second temporary paper plate. They sent me a copy of the papers on Nov 18 in the afternoon, with the insurance payment date expired and ready to go to court for non-payment and the payment of the car payment to be paid on the 19th... of the sheet, nothing yet. I speak again with Orlando on Monday the 28th and he asks me to go speak directly with the manager. I go on Tuesday the 29th at 8 in the morning, and it turns out that the manager was off that day but apparently everyone had forgotten. I come back on Wednesday the 30th and at 9 AM I talk to the manager once more to find out if he has the name of the piece. They tell me that they are not going to buy any of the bad parts and I ask them to remove the driveshaft from the front wheels. He tells me yes, but to come back in 3 or 4 more hours, that is, around 1 in the afternoon. I arrive at that time, they remove the piece and by order of the same manager they put it back on instructions from the lawyer. In short, it wasted my time all day at work and I lost money that I couldn't work. In the end he sent me to a workshop to have the driveshaft removed. In summary I bought a car with a fault that the mechanics were not able to detect or if they knew they did not inform me. They did not respond at all and everything bad that I said to the seller was not fulfilled, on instructions from the manager, leaving the seller Orlando a liar. I am forced to pay for a car that has a fault, because otherwise my credit goes down. The people at Ferco Motors made fun of me and my family for more than 50 days and they didn't respond at all. The veneer arrived in mid-December. They tell me that they are not going to respond because that is what the contract says. Thanks More

Horrible , Son muy poco profesionales ,yo compré supuestamente un Toyota corola del 2016 en $14,000 hace seis meses y supuestamente debo 18,000 lo entregue voluntariamente hace un mes y tengo 18,000 supuestamente un Toyota corola del 2016 en $14,000 hace seis meses y supuestamente debo 18,000 lo entregue voluntariamente hace un mes y tengo 18,000 pesos de deuda +4000 de Down horrible un carro lleno de rotura que supuestamente me iban a arreglar y nunca arreglaron son las personas más poco profesionales que existe en este planeta no compré un carro con ellos si no quiere sentirse estafados More

Demasiada decepción en la compra de mi auto con este dealer, son unos deshonestos! Compré una Nissan quest 2015 y a los 3 meses empezó a fallar, cuando la lleve al taller me dijeron que el aceite que le dealer, son unos deshonestos! Compré una Nissan quest 2015 y a los 3 meses empezó a fallar, cuando la lleve al taller me dijeron que el aceite que le habían puesto era de muy mala calidad y eso siguió afectando el motor que ya estaba en mal funcionamiento! Ellos te venden un auto diciendo que te lo entregan andando y en buenas condiciones lo cual no es real, no hay garantías de ningún tipo, la garantía extendida que ofrecen solo es para cambios de aceites o daños mínimos, pero para una magnitud de este tipo se lavan las manos diciendo que la única ayuda que ofrecen s ayudarte a refinanciar otro auto, DESCARADOS! Nunca volvería a comprar un auto con ellos! No lo recomiendo para nada! More

Amazing experience, after being in a few dealerships I finally was able to to get the car I wanted with the conditions I wanted finally was able to to get the car I wanted with the conditions I wanted More

I came to Ferco Motors & Was Helped Out by Orlando, He showed me sevaral went over the car showed me my options & got finance on my 1st car . Orlando & all the team . Thk You so much showed me sevaral went over the car showed me my options & got finance on my 1st car . Orlando & all the team . Thk You so much More

Extremely happy with our like new Shelby Super Snake. Excellent from start to finish. Definitely recommend going to see them. Excellent from start to finish. Definitely recommend going to see them. More

Thank you for your guidance on our purchase. Extremely happy with my purchase. Looking forward to our next purchase! Extremely happy with my purchase. Looking forward to our next purchase! More

Just excellent service! Great experience from beginning to end. Most helpful people in Miami by far Great experience from beginning to end. Most helpful people in Miami by far More

Joaquin helped me get into a family car with great rates when no one else could. It was an easy car buying experience and my family loves our new Nissan suv. We’ve had it for almost a month and it has been when no one else could. It was an easy car buying experience and my family loves our new Nissan suv. We’ve had it for almost a month and it has been great. More