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Feldmann Imports Mercedes-Benz

Bloomington, MN

4.5
521 Reviews

4901 American Boulevard West

Bloomington, MN

55437

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Showing 521 reviews

May 30, 2018

Enjoyed obtaining a new Mercedes from Feldmann. Our experience with sales and service at Feldmann has been excellent. Everyone has been professional. The service area is clean and welcoming. They a More

by MikeH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Clark, Jenna Rausch
May 31, 2018 -

Feldmann Imports Mercedes-Benz responded

Mike, Thank you for the kind review. We truly appreciate your business and look forward to your next visit.

May 01, 2018

Excellent Professional Administration and Service Experience Cory Schultz and Jenna Rausch distinguished themselves by outstanding meritorious service as Service and Finance Agents of Feldman Imports during my r More

by 59erfoxtrot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Schultz, Jenna Rausch
May 31, 2018 -

Feldmann Imports Mercedes-Benz responded

Major Bynum, We truly appreciate your kind words and are so happy to hear that Cory and Jenna have done such a great job taking care of you. We look forward to helping you again in the future. Thank you for your review!

April 12, 2018

GLA250 Recently purchased a GLA250 from Scott Babcock of Feldman’s! It was such a good experience working with Scott! Really cared about me! Very knowledg More

by 012154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Babcock, Jenna Rausch
Apr 16, 2018 -

Feldmann Imports Mercedes-Benz responded

Thank you for taking the time to leave a review! We are glad to hear that you had a great buying experience with Scott!

April 05, 2018

Professional friendly environment Personable friendly employees specifically Sarah Morgan for assisting us with MB build and German delivery. Louise knowledgeable with financing compon More

by Flyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louise , Sarah Morgan
Apr 16, 2018 -

Feldmann Imports Mercedes-Benz responded

So glad to hear that everything went well! We expect nothing less!

February 23, 2018

Awesome Great sales and service. Boris worked hard to get the vehicle I wanted, kept in touch with me all along the way. Deal was prepped perfectly as well. More

by Sparkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Boris" Perelman
Feb 26, 2018 -

Feldmann Imports Mercedes-Benz responded

We are so glad to hear everything went well with Boris! Thank you for taking the time to leave a review.

February 14, 2018

Legendary Service? Red-Carpet? Not even close, Go elsewhere. Staff were not interested in answering or acknowledging questions. I even feel as if I was lied to as the questions I asked pertained to a very specif More

by mkusler
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Feldmann, Travis Brockman
Feb 15, 2018 -

Feldmann Imports Mercedes-Benz responded

Matt, we are sorry to hear about your experience. However, you had stated you were just looking and were in your current lease until June of 2019. We hope that you understand that it is very hard for us to provide exact pricing and give availability of a vehicle that far in advance. Our Client Care Representative was simply trying to see if you wanted to test drive a similar car - knowing very well that the car you were seeking was not here, nor built yet. If you would like to discuss this further, please reach out to us at Feldmail@FeldmannImports.com and we would be more than happy to help you out.

Feb 15, 2018 -

mkusler responded

The thing that amazes me most, this is the first time someone has actually acknowledged the original email I sent. Amazing! Yes! I am in a lease. But that doesn't preclude you from telling me what a realistic MSRP would be on the car I built, at that moment in time. Further more, I asked what the current/typical interest rate/money factor would be if I were to lease that car today. Those are simple and reasonable questions. The fact I am currently under-lease should mean nothing to you. Is there a cap on how many vehicles we can own? I would recommend keeping assumptions to a minimum. I ran a little experiment and sent the same messaging to your competing dealerships. Amazingly enough, they responded to my message and more importantly, my questions.

Feb 15, 2018 -

Feldmann Imports Mercedes-Benz responded

This is not the first time someone has acknowledged the original email sent. 2/7 - Travis reached out to you via email as requested. No response. 2/9 - Joe Feldmann reached out to you. and 2/10 - Travis reached out to you again. Again, we apologize for not getting you the information you were seeking. This was a mistake on our part and we are sorry for that. Did you get your answers you were seeking, or is there something we can still help you with?

February 06, 2018

Impeccable service with genuine and attentive care!!! James Raymond was Excellent!!! I was provided with impeccable service and I had a very genuine and attentive purchasing experience with James. The veh More

by maiwayalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you Louis, Carrie, Idaliz and Tom!!!, James Raymond
Feb 07, 2018 -

Feldmann Imports Mercedes-Benz responded

James is one of the best and we are lucky to have him! Thank you for sharing your experience!

January 31, 2018

Great Experience with Jan! After having dealt with dealerships and sales people who were pushy, made you sit forever while they "went to their managers", and then brought you co More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Farrell
Feb 07, 2018 -

Feldmann Imports Mercedes-Benz responded

Thanks for leaving a review and we are glad to hear that Jan was able to get you what you were looking for! We hope to see you again!

December 29, 2017

Excellent! Scott Babcock was wonderful to work with the end of November to trade in my GL450 and lease my new GLC300. He remained cheerful and positive working More

by cargirl64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Babcock
Feb 07, 2018 -

Feldmann Imports Mercedes-Benz responded

So glad to hear everything went well with Scott! Thank you for taking the time to leave a review!

October 20, 2017

Purchase of an sl 550 Scott is the best. He really makes the buying experience a pleasure. I have purchased 3 cars from him and I can honestly say he really does go to ba More

by benzguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Babcock
Oct 23, 2017 -

Feldmann Imports Mercedes-Benz responded

Thanks for taking the time to leave a review, Jerry! We surely appreciate it and we're so glad to hear of your great experiences with Scott.

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