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Feldmann Imports Mercedes-Benz
Bloomington, MN
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 522 reviews
June 28, 2020
GLS-450 Purchase We had a fantastic experience once again (3rd time) with Scott Babcock and the entire Feldmann Team. Jor Cha was excellent, friendly and truly compet We had a fantastic experience once again (3rd time) with Scott Babcock and the entire Feldmann Team. Jor Cha was excellent, friendly and truly competent. A pleasant first time experience was working with Product Concierge Zachary Green. He was a true 'people person' with a great customer first philosophy. His product knowledge was deep, and he went the extra-mile in teaching us about all the new features on our GLS-450, and in being absolutely sure we were enrolled in all available programs. My thanks to you all!! More
by gnberg708
Employees Worked With
Zachary Green, Scott Babcock, Jor Cha
June 24, 2020
This place was like a breath of fresh air compared to Sears Imports. (Sears sold the car I was going to buy to someone else---while I was test driving it!). You can tell Matt works very hard to make sure Sears Imports. (Sears sold the car I was going to buy to someone else---while I was test driving it!). You can tell Matt works very hard to make sure his clients are satisfied with the sales process. He sweats all the details, and it's clear he likes where he works and what he does (he previously worked at Sears, until he escaped, that is). Feldmann is a well-run, customer-centered family business, and I'm happy to say that I will be returning for all my service and future auto sales needs. More
by Dan
Employees Worked With
Jor Cha, Matthew Sack
May 26, 2020
Found a tiguan I liked and chatted over email with Molly. Was told the car is available, and I agreed to drive up asap (2hours). When I arrived, I was told that 'unfortunately, the car is sold'. HU Molly. Was told the car is available, and I agreed to drive up asap (2hours). When I arrived, I was told that 'unfortunately, the car is sold'. HUH. apparently cars sell within 2 hours especially when I said I'm on my way. Afterwards, Molly contacts me saying 'we missed you, would you like to set up another appointment'. are you kidding? when I confronted them about the issue, apparently she's in 'another building' and asked if the salesman offered a similar vehicle. extremely unprofessional, especially for today's standards. Oh, on a side note, they misrepresent their cars. I searched the vin number online for the tiguan R line they listed, it is an SEL. It had been sold as an SEL in the past, and it does not have R line features or markings on the few photos they have. This drastically changes the 'true' price of the vehicle, and is not as good of a deal. It is simply to lure you in. Shame. Extremely shady dealership. I've done my fair share of shopping around in the area and this dealership is truly the worst. More
by MNgermanCars
Employees Worked With
Molly Grengs, James Raymond, Mark Leuthard
May 21, 2020
Service Department Scammers Wife brought her AMG in for brake service & Manufacturer recall work. After inspection my wife was advised her rear tires were "bald" and needed immed Wife brought her AMG in for brake service & Manufacturer recall work. After inspection my wife was advised her rear tires were "bald" and needed immediate replacement. Subsequently, my wife called me and told me what they said about the tires being bald. Knowing the tires aren't bald or even close, I immediately called the service advisor and asked for an explanation. Service Advisor reiterated the claim of the tires being bald. I requested Feldmann's complete factory recall work and not do the brakes or replace the tires. Feldmann's attempted to sell 2 tires that didn't need replacing. Continental CROSSCONTACT LX SPORT MO BW 315/40R21 for $906.64 and alignment for another 170.00 that wasn't necessary. The service manager called and left me a VM saying sorry you feel that we tried to scam you. No, you're sorry you got! Dishonest Business Practices! More
by feldmanns is horrible
Employees Worked With
Greg Rupp
May 20, 2020
What... no masks? Have always loved this dealership. Took our GLK in for routine stuff. In these days of everyone being so careful I was SHOCKED that almost no employee Have always loved this dealership. Took our GLK in for routine stuff. In these days of everyone being so careful I was SHOCKED that almost no employees dealing with customers was wearing a mask. Even the receptionist was just sneezing into her elbow. I like many customers are over 65. Makes me nervous to even get back into my car. Won’t be back voluntarily for a long time. More
by Chip
Employees Worked With
Unknown
April 10, 2020
Awesome job! I worked with Matthew Sack and he did a fantastic job! Was very knowledgeable and helpful throughout the whole car buying process. Looking forward to I worked with Matthew Sack and he did a fantastic job! Was very knowledgeable and helpful throughout the whole car buying process. Looking forward to working with him again on my next purchase. More
by tschmidt86
Employees Worked With
Matthew Sack
March 26, 2020
Professional, friendly and fair Experience from initial contact via web/email, through the experience at the dealership. Sarah M, the sales consultant was informative, enthusiastic Experience from initial contact via web/email, through the experience at the dealership. Sarah M, the sales consultant was informative, enthusiastic and friendly. Raena S. the Business Manager was friendly, efficient and professional as we worked the the transaction. More
by rishime80
Employees Worked With
Sarah Mesko, Raena Sidler
February 01, 2020
After having a bad experience with another Mercedes dealer, Chaz proved why buying from Feldmann was the right choice. Great experience and wonderful service. Thanks Chaz! dealer, Chaz proved why buying from Feldmann was the right choice. Great experience and wonderful service. Thanks Chaz! More
by Nikki
Employees Worked With
Charles "Chaz" Oatis
January 23, 2020
Feldman has always taken care of me, this time was no different Ryan D. And his team are amazing! They gave me a fresh loaner with less than 500 miles! 2020! Crispy! I own other makes of vehicles but I d different Ryan D. And his team are amazing! They gave me a fresh loaner with less than 500 miles! 2020! Crispy! I own other makes of vehicles but I dont get the "royal" treatment! More
by Rich1299
Employees Worked With
Ryan D
