Feldmann Imports Mercedes-Benz
Bloomington, MN
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Great customer service by sales consultant Chris Wiebe. I came in looking for a used vehicle under $10,000. Chris treated me as if I were looking for a $60,000 car. He listened to my requests and answered al came in looking for a used vehicle under $10,000. Chris treated me as if I were looking for a $60,000 car. He listened to my requests and answered all my questions. He understood my budget and never once acted like he wished I were a high-end customer.He always worked within my budget, never pressuring me to spend more. Not many dealers treat a used car customer like this. Chris bent over backward to help, even letting me take the car overnight as the dealership was closing when I stopped in and I wanted my family's advice. At the end of my purchase, Chris washed my car, filled it up with gas, and called two days later to see how I liked my new car. I was also impressed with their finance department that worked with me to find great rates. While waiting for financing, Chris took me on a tour of the dealership; afterward, he made sure I had a cup of tea, checked back with me for updates, and provided exceptional customer care. I highly recommend Chris and Feldmann Nissan to my friends, family, and the public. I trusted Feldmann they didn't let me down! More
Came in for my first oil change. Jennifer helped me. She was great. Car done on a timely manner and dealership, as always, clean and nice. Thank you was great. Car done on a timely manner and dealership, as always, clean and nice. Thank you More
After talking with the service manager my issue was resolved to my satisfaction. Also I said that I could get the equivalent of Type A service elsewhere for $39.00. This was in error. I received the ty resolved to my satisfaction. Also I said that I could get the equivalent of Type A service elsewhere for $39.00. This was in error. I received the type A service for $79. as I had not included the price of oil which I provided. More
The Service Associate was quite friendly and clear with her explanation; she kept me up to date on how long everything would take; the price quoted was accurate. her explanation; she kept me up to date on how long everything would take; the price quoted was accurate. More
So appreciate the attention to customer service and always accomodating to me to meet my timeline. Great customer service from Jennifer Logan. The shuttle drivers are great and very courteous. always accomodating to me to meet my timeline. Great customer service from Jennifer Logan. The shuttle drivers are great and very courteous. More
Working with David Ruben was a real pleasure, He went to bat for us in getting us just the model we wanted and making sure we understood the range of product available. I originally intended to buy a u to bat for us in getting us just the model we wanted and making sure we understood the range of product available. I originally intended to buy a used vehicle, but through his efforts we bought a new one at a very competitive price. The service people are extremely friendly and I look forward to having all my work done here. Thanks for a good experience and we love our new car. More
repair was done on time and with good workmanship;the people were courteous they even washed the car before returning it. the contact called me with the status of the repair before it was done. people were courteous they even washed the car before returning it. the contact called me with the status of the repair before it was done. More
Great service, very friendly, responsive, extremely helpful. Went in after seeing car online, bought it 2 days later! Highly recommend! They worked hard to help me get financing and the price i needed, helpful. Went in after seeing car online, bought it 2 days later! Highly recommend! They worked hard to help me get financing and the price i needed, made sure i knew all about the various services that they offered. More
A complete class operation. Jitan was very helpful helping me make my decision. I would recommend Feldman Imports to anyone looking for a new or used car. helping me make my decision. I would recommend Feldman Imports to anyone looking for a new or used car. More
Unbelievably fantastic! All of the employees are certainly the best in the industry. My wife and I have to travel over 300 miles for service and will always return for future service & sales. They certainly the best in the industry. My wife and I have to travel over 300 miles for service and will always return for future service & sales. They could have suggested additional repairs possibly. However, they took care of us as very special guests and did not try to push any additional services. Feldmann Imports is the Hallmark of Caring enough to provide the very Best. More