
Feldmann Imports Mercedes-Benz
Bloomington, MN
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Johns Pfeiffer's concern about a discernable engine noise. (Let's have that checked and let's see if we can take care of that). Then Todds stethescope. Then all perfectly taken care of. Incredible serv noise. (Let's have that checked and let's see if we can take care of that). Then Todds stethescope. Then all perfectly taken care of. Incredible service is an understatement. Thank You so much. Jerry Otto More
John has been truly fantastic. He has taken such good care of my ml350. My fiancee recommended him to me and I see why. His attention to detail is amazing. He truly loves the cars his clients have and care of my ml350. My fiancee recommended him to me and I see why. His attention to detail is amazing. He truly loves the cars his clients have and is alway helpful. I never have to worry if I take my car to John. -Lisa Mumm More
Suggest others visit the dealership to experience the profrssionalism and great customer service. Many wonderful " free " amenities are also offered while your car is beiong serviced. profrssionalism and great customer service. Many wonderful " free " amenities are also offered while your car is beiong serviced. More
I was in Minnesota on a job assignment and had my 300TD as my transportation a few years ago. The glow plug light came on and I only knew of dealerships in Minneapolis area to take my car to. I dropped o as my transportation a few years ago. The glow plug light came on and I only knew of dealerships in Minneapolis area to take my car to. I dropped off the car and was later told that the glow plus relay was failing and the glow plugs were out. Service adviser recommended replacing all of the flow plugs for a total cost of $1,300. I approved the work and it took them most of a week to finish what is normally a 2-4 hour job. They claimed that they had to special order the glow plugs. It is now 25,000 miles later and the glow plug light comes on again. I take it into a shop and they cannot get the glow plugs out as they are carboned up. One of the glow plugs breaks and the head has to be removed to extract the stuck glow plug. The Mercedes certified mechanic then tells me that I still have the original factory installed glow plugs on this 13 year old car and they have never been replaced. He can tell this from the glow plugs that were removed. The total cost of the glow plug replacement came to $4,000. because of the dishonesty of Feldman Imports. Clearly, they did not replace the flow plugs in my car when they said they did. Apparently, they only replaced the one failed one. More
my friend took me there to find his old salesman. walked my friend took me there to find his old salesman. walked in found Scott stood up greet us with a warm smile, even he know we have different salesman my friend took me there to find his old salesman. walked in found Scott stood up greet us with a warm smile, even he know we have different salesman in mind, he told us he could contact him for us. but my friend end up cant wait and quickly buying a GL. By the time, that not much C Class in the lot, after 2 days, he called me up said he found me a C Class is loaded with everything could possible installed along with a good price. i went inside, a beautiful mercedes is clean and ready for test drive, Scott is right, best deal with best price. you will love his smile, love his honesty. who need a salesman in Monnetonka keep telling you how many car they sold per month and they really don't care about your business when you have Scott that care :-) More
My Boyfriend and I decided that we were in the market to replace one of our cars with a 2010 or 2011 Luxury Sedan. We had been looking at a few used models/brands, one being Mercedes. We had found two model replace one of our cars with a 2010 or 2011 Luxury Sedan. We had been looking at a few used models/brands, one being Mercedes. We had found two models online at Feldmann's Website and decided to visit the dealership to Test Drive. I was a little nervous about going into Feldmann as I have been to other import dealerships and they tend to be sort of 'snobby.' We were greeted promptly by the friendly staff. We worked with Boris who sat down with us to find the two cars in the inventory. We spent some time reviewing the information about the car, KBB & History Report. He was extremely knowledgeable about the C300 Sport and helped us understand all of the features. We enjoyed our test drive very much and his ability to stay engaged and teach us about the car. We left for a bit to test drive cars at other dealerships and decided to come back as we felt the C300 was the best option for us. The Certified car was a Value, plus the additional warranty was a bonus. This is my fourth car purchase through a dealership, and bar none the quality of the experience has been the best. We had to wait a little bit for the Finance Manager as there was another customer finishing prior to us, but he stayed late past their business hours to complete our application and was extremely accommodating. I normally am very impartial to sitting down with Car Finance Managers, but Patrick understood exactly what our end goal was. You could tell he wanted the best for us. We were able to secure rock star ARP (1.74%), lower rate than I was pre-approved with at our bank. We could not be happier with the quality of service and our purchase. We plan to be Feldmann Customers for a very long time, Thank You! More
Greated by my first name, like always. Corey is always more than helpful in keeping tabs on how long the car will be and will always suggest a rental if it going to take a long time for the service. more than helpful in keeping tabs on how long the car will be and will always suggest a rental if it going to take a long time for the service. More
While at the Feldmann's Import trying to purchase my car, I was assisted greatly by the sales man (Daniel Mork) to make a choice quicker than I have ever done other times when I have been out searching for a I was assisted greatly by the sales man (Daniel Mork) to make a choice quicker than I have ever done other times when I have been out searching for a car to buy. Most of the components of the interior and outside workings of the Mercedes were explained to me in a manner that helped me to understand some of the operation logistics that I needed to in order to become an interested buyer. And most importantly, it was hassle-free, very professional, with enough details to make me come to the decision I needed to make my purchase of a Mercedes Truck. I will definitely make referrals to Feldmann Imports for any of my friends who wants to buy a car from now henceforth. Thanks for your business and I hope this is an era of continued good business for servicing my car. More