
Feldmann Imports Mercedes-Benz
Bloomington, MN
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Great service,polite, treated with respect. The dealership made me feel at home.Comfortable clean environment,the cars on the showroom room very nice. The in house store nice as well. dealership made me feel at home.Comfortable clean environment,the cars on the showroom room very nice. The in house store nice as well. More
in my opinion this dealership over promised under delivered.in my own opinion is the worse experience i ever had regarding my trades and my lease for the last 25 years of driving ,im not happy and delivered.in my own opinion is the worse experience i ever had regarding my trades and my lease for the last 25 years of driving ,im not happy and im not satisfied with my lease deal, the c 300 is to small for the needs of my family espacially with car seats ,not a practical car and i think its over priced for what we get. we und up in a huge negative equity and in the hole for next 48 months. i we are going to maple wood mercedes because they willing to deliver better customer service and better deal and find our needs . More
I first met Cory when I was a new widow a couple of years ago. Never having to bring a car into the dealer before, he was very understanding and helpful. He always let me know the problem or time remaining ago. Never having to bring a car into the dealer before, he was very understanding and helpful. He always let me know the problem or time remaining to wait for service. He also remembered my name from visit to visit and continues to be friendly and answer any questions. Sincerely, Marian L. More
We were treated as if we could have been coming in to purchase a $50,000 vehicle; when in fact we were there for a used one. The business manager and salesperson made us feel like valued customers. purchase a $50,000 vehicle; when in fact we were there for a used one. The business manager and salesperson made us feel like valued customers. More
Cory was very attentive and explained the mechanical issues my vehicle was having clearly and concisely. Service was prompt and attentive, including follow-up phone calls. The level of friendliness an issues my vehicle was having clearly and concisely. Service was prompt and attentive, including follow-up phone calls. The level of friendliness and lack of haughty attitude at Feldmann sets it apart from other dealerships. I have no reason to go anywhere else. More
Greg Clark is best in class assuming you simply want someone to serve you, follow up in a timely manner and do what they say are going to do. This seems to best a lost art today so it is very refreshin someone to serve you, follow up in a timely manner and do what they say are going to do. This seems to best a lost art today so it is very refreshing to do business with someone like Greg Clark. I highly recommend Greg!! More
Almost everything was wonderful. But.... I had to wait Almost everything was wonderful. But.... I had to wait over an hour for a shuttle van. What's up with REELZ Channel in the lounge TV? There was a c Almost everything was wonderful. But.... I had to wait over an hour for a shuttle van. What's up with REELZ Channel in the lounge TV? There was a consensus of the customers in the lounge that we wanted to watch something different, but were told that the channel could not be changed. Seriously? Your customers are intelligent people who would like to see/hear something of substance while we wait. More
I have leased twice back to back from Feldmann and both times I was dealing with Greg. He was very professional and thorough in his approach and he helped me make the right decision. Whatever I wanted to k times I was dealing with Greg. He was very professional and thorough in his approach and he helped me make the right decision. Whatever I wanted to know, he provided me with the best professional advise. The other staff members I dealt with at Feldmann are also very good. I would any day recommend Feldmann to my friends and recommend Greg in particular. Overall great experience. Shine More
I brought my Smart car in for its annual checkup and was so happy to have Cory assigned to help me. To begin, he thoroughly discussed the reason for my visit and what concerns I had. He showed me around the so happy to have Cory assigned to help me. To begin, he thoroughly discussed the reason for my visit and what concerns I had. He showed me around the dealership and the amenities they offer to their clients. As the morning progressed he came to the waiting room a couple times to let me know what was happening and how much longer it would be. Finally, when the car was ready he went through the items in Baby's checkup and asked if I had any more questions. I also asked a number of questions about the possible purchase of a Mercedes and its subsequent service because we live 725 miles away. All questions were answered to my satisfaction and I was thoroughly pleased with the entire visit. There were also others there who stopped by and asked if there was anything I needed during the time I was waiting. A very pleasant morning!!! More
Cory, Greg, Greg, Jeff and Paul are top notch staff at Feldmann Imports. I am always greeted with a smile whenever I am in the dealership by each of them. Better yet, they know me by name and are always Feldmann Imports. I am always greeted with a smile whenever I am in the dealership by each of them. Better yet, they know me by name and are always available to help me when I am there for service. When I have had to have my car serviced, I was informed right away of what needed to be done, the cost and the time involved. I know that I will remain loyal to Feldmann because of the professionalism their service and sales staff continue to exude when they interact with me. More