Feldmann Imports Mercedes-Benz

Purchase 2016 GL550 I want to thank "Boris" for making it a very pleasurable purchase…you guys are a top notch outfit! Thanks again and I will be back for sure. I want to thank "Boris" for making it a very pleasurable purchase…you guys are a top notch outfit! Thanks again and I will be back for sure. More

Awesome Customer Experience My wife and I had the pleasure working with Scott Babcock, in buying our first Mercedes Benz M350. Scott was a pleasant salesman. He was extremely c My wife and I had the pleasure working with Scott Babcock, in buying our first Mercedes Benz M350. Scott was a pleasant salesman. He was extremely courteous and professional. My wife and I are glad that we purchased our vehicle from Scott. Car shopping is very stressful as we have had some unpleasant experiences in the past with some dealership, if it wasn't for him, we would of never made the purchase. Our hat goes off to Scott Babcock for being such a professional. keep up the great work and you now have 2 loyal customers (my wife and I). I can say that I am greatly satisfied with the car I bought from your company. More

"Phenomenal" Scott Babcock was phenomenal, this was our best experience purchasing a car. Between my wife and I, this is probably our fourth time buying a car. I e Scott Babcock was phenomenal, this was our best experience purchasing a car. Between my wife and I, this is probably our fourth time buying a car. I expected the stereotype (take advantage of the customer car salesmen), but Scott help us every step of the way, and ensured we received a fair and reasonable deal. Thanks Scott, we need more sale reps like you. Taylor More

Great service Brian from service Dept went an extra mile every time he and the team worked on my 2 MBs. Excellent service and attention to details! Brian from service Dept went an extra mile every time he and the team worked on my 2 MBs. Excellent service and attention to details! More

Most enjoyable car buying experience in 50 years Scott Babcock assisted me in late 2014 when I stopped by Feldmanns to inquire about various MB models. He was very customer focused and was a tremend Scott Babcock assisted me in late 2014 when I stopped by Feldmanns to inquire about various MB models. He was very customer focused and was a tremendous help in providing the information I required to determine which model would best suit my families needs. Later in 2015 Scott followed up with a very informative phone chat . I stopped by Feldmanns in August for routine maintenance on another vehicle. Scott stopped by to say hello and showed me an ML-350 that I knew my wife would really be pleased with. He and Jerry Moore made the buying experience actually enjoyable...I felt that Scott had my best interests at heart and he went to great lengths to ensure that my wife and I were completely satisfied. We are extremely pleased with the SUV as well as the outstanding service. The folks at Feldmanns are top drawer and I will be back! More

Great Customer Service I have purchased multiple vehicles from Feldmann Imports through Scott Babcock. Scott's service and folow through has been excellent as well as the I have purchased multiple vehicles from Feldmann Imports through Scott Babcock. Scott's service and folow through has been excellent as well as the supporting team. Joe Feldmann takes the time to meet customers and be of service. First class cars with first class service. More

EXCELLENT SERVICE DEPT The service from Greg Rupp and the Feldmann team is simply excellent. The are honest in their estimates and the work is done right the first time. A The service from Greg Rupp and the Feldmann team is simply excellent. The are honest in their estimates and the work is done right the first time. A great team. More

The best car buying experience I used autotrader to email interest in a used 2012 C300. The internet manager replied quickly and set up an appointment for a test drive the next day I used autotrader to email interest in a used 2012 C300. The internet manager replied quickly and set up an appointment for a test drive the next day and set me up with Scott Babcock. When I arrived at Feldmans, Scott had the car washed and ready for a test drive. I was able to test drive the car alone with my son. Scott provided no pressure sales and was respectful during negotiations. Once we had an agreement in purchase price and trade in price, I had my next first great experience with the financial department working with Jenna Raush. She took the time to get us the best interest rate. She took the time to explain everything in great detail. Thank you to Jenna and Scott for making our first Mercedes car buying experience a great and memorable one. More

Telling lie and No knowledge to identify issues I had a tire replacement (Goodyear Eagle RSA) in Feldmann a couple of years back. I see that the tires are completely worn out in 26K Miles. When I ch I had a tire replacement (Goodyear Eagle RSA) in Feldmann a couple of years back. I see that the tires are completely worn out in 26K Miles. When I checked at the service center the service executive person lied to me that the tire would last only for 30K miles and I am almost done with the miles. It was so urgent that I need to replace the tire and I replaced at a different dealer. I checked the Goodyear website and I see that the warranty for the tire is 50K. I am totally frustrated because they lied to me to have more purchase from their service center. It has been a couple of time bad experience with the service center. I don't think the technicians have enough knowledge to identify the issues. They come up with something they think of and try to persuade to have that service, which would obviously be very expensive. for eg: I had some noise from the front side, they identified as the Water pump is damaged and they said it needs replacement as soon as possible and would cost around $800 to $1000. I took this to another mechanic, he identified that nothing is wrong with Water pump, alternator etc. It was from the belt. He suggested not to replace the belt as it has no cracks or weakness. I had cost no money for this analysis. Another incident I had that when there was a vibration from the from the right wheel, when I applied breaks. I took it the dealer and they identified the break pad was unevenly worn out. at that time it was a brand new break pad and rotor. I informed them regarding this and I asked them to check the lower arm whether that is shaking. Then they checked and said the lower arm was worn out. In this case I myself identified the issue and I had to replace from them and incur a loss on around $400. The same work can be done outside for $200. Now the verdict is: Never trust the service person in the Feldmann, they don't know anything. Always go to another dealer or any mechanic for second opinion, then you will really find difference and you will find peace of mind. I am not sure how many times I have fallen in trap to their Lie's. They lie straight on your face. Never ever trust feldmann service center. More