Feldmann Imports Mercedes-Benz

service Feldmanns is a very good dealership to do business with and has excellent customer service.John Pfeiffer always takes great care of me whenever I brin Feldmanns is a very good dealership to do business with and has excellent customer service.John Pfeiffer always takes great care of me whenever I bring in my vehicle.Very satisfied with the whole experience. More

John Pfeiffer! A few years ago I got a Mercedes. I was a little nervous as I had never had such a fancy car. Luckily one of the first people I met was John Pfeiffer. A few years ago I got a Mercedes. I was a little nervous as I had never had such a fancy car. Luckily one of the first people I met was John Pfeiffer. He has made owning my car one of the best experiences I have ever had with a car. He is friendly, knowledgeable, honest and just the best at what he does. I actually look forward to bringing my car in for service! He works so hard at making everyone he works with come away happy and confident that the work was done and done correctly. I can't imagine ever not owning a Mercedes as long as Joh. Is there to help me. More

service department The service is great. What keeps me bringing my car in for maintence is the exceptional customer service i get from John P..I feel at ease handing my The service is great. What keeps me bringing my car in for maintence is the exceptional customer service i get from John P..I feel at ease handing my car off. I know he will make sure my car is well taken care by the mechanics.I will always get 100% because of John P. More

Great guy I have two vehicles from Feldman, and I have to say, buying a new car is alway fun and eclipsed only by great service follow-up. That (unfortunately) I have two vehicles from Feldman, and I have to say, buying a new car is alway fun and eclipsed only by great service follow-up. That (unfortunately) isn't always the case. However, it says a lot to me when it is in fact a joy to visit a service department. What does it mean when you actually look forward to taking your car to the dealer with an issue? No, I have a busy life and usually this would be one of the inconveniences that simply get in the way, but not when your service rep is a great person and always friendly and accommodating. For many years, since moving from New Zealand, I've often had reason to be disappointed with CS in this country, but my faith in "the customer is always right" rule has been buoy'd with my personal experience, working with John Pfeiffer. John goes above and beyond every single time and no matter the issue (big or small) with my cars, its a big deal to John. That means the world to me and I've on a few occasions shared my experience with CS at Feldman's. When someone genuinely enjoys dealing with people it shows and makes a world of difference in a person's life. Making the difficult seem simple is a great trait to possess and John definitely has those qualities. Thank you very much, John. Shane Maguire More

John Pfeiffer-Sevice I have been using Feldmann Imports for about 5 years an I can't be happier! The personal service i receive from John is top notch. He is always courte I have been using Feldmann Imports for about 5 years an I can't be happier! The personal service i receive from John is top notch. He is always courteous and honest, with my vehicle's needs and my schedule. I am completely confident that the best care is taken for me and my ML350.. His warmth, professionalism and care is very comforting when I am tasked with making decisions about the needs of my vehicle. He explains items in detail and never rushes me to make an unnecessary service. Whether it be simply topping off the washer fluid or a large repair. He takes his time with his clients and has their best interests in mind. Most recently he helped me to a great salesman for a newer vehicle and I was able to give my older ML350 confidently to my daughter. As a woman, with little knowledge of cars, I would always HIGHLY recommend John Pfeiffer. More

John Pfeiffer, consistant professionalism I have been a customer with Feldmann Imports for over ten years. I have had numerous opportunities to deal with their Service Consultants. John Pfei I have been a customer with Feldmann Imports for over ten years. I have had numerous opportunities to deal with their Service Consultants. John Pfeiffer has been a standout in my dealing with their Service Consultants. He has always been very professional, knowledgeable, friendly and overall really great to deal with. Having dealt with other dealerships I know how much more of a positive difference it has been working with John on a comparative basis. More

Service department I have owned many high end and exotic cars. The service John Pfeiffer provides exceeds any service I have experienced with any service center or deal I have owned many high end and exotic cars. The service John Pfeiffer provides exceeds any service I have experienced with any service center or dealership. His expertise and quality of service exceeds all my expectations. The service I received from John was the main reason I chose feldmann imports for purchasing my new vehicles. More

John Pfeiffer you Rock!!! John Pfeiffer is witty, knowledgeable, approachable and most importantly, respectful. He makes coming to the Feldmann Service a very easy decision. Jo John Pfeiffer is witty, knowledgeable, approachable and most importantly, respectful. He makes coming to the Feldmann Service a very easy decision. John's attention to my auto service needs is impeccable; consequently, I had brought in my Land Rover Range Rover for service at Feldmann. Furthermore, I have observed his attention to other customers with the same smile and courtesy. In this day-in-age when customers have options of where to spend their money, Feldmann Imports is my choice - thanks to John! I have no doubts my next auto purchase will be at Feldmann Imports due to John's sincere customer-service relationship. Feldmann Imports should be proud to have you as a Service Advisor representative, John Pfeiffer. Thanks for all your services in the last 6-years to date... Look forward to my next scheduled service! More

Very Helpful From my first question via their website, Zach offered detailed answers and assistance far beyond what I had expected. The handoff from Zach to Lamon From my first question via their website, Zach offered detailed answers and assistance far beyond what I had expected. The handoff from Zach to Lamont once I entered the store was seamless and allowed for a great customer experience. More

10k service Called and talked to John Pfeifer and told him I was in need for a service he told me to come in and he would take care of everything . I showed up an Called and talked to John Pfeifer and told him I was in need for a service he told me to come in and he would take care of everything . I showed up and wow did he make it easy a loaner car was up and ready even before I was done checking in very impressed! This is not the first time I've had the pleasure of working with John he is a big reason when I'm ready to get a new E class this fall I will buy from Feldmanns. More