Feldmann Imports Mercedes-Benz

Great Service Worked with John P. to get my ML550 looked at. He made sure all of my questions were answered and ensured my truck was fixes ASAP Worked with John P. to get my ML550 looked at. He made sure all of my questions were answered and ensured my truck was fixes ASAP More

Excellent Service Brought in my vehicle for a service and Cory Schultz took care of me in a very professional manner. Very satisfied with the service provided. Very fas Brought in my vehicle for a service and Cory Schultz took care of me in a very professional manner. Very satisfied with the service provided. Very fast, smooth and convenient. Feldmann Imports truly knows how to take care of their customers. Thank you to all the staff at Feldmann! More

Excellent experience Fantastic experience here. Ashley was great to work with. She went above and beyond to make sure I got everything I needed, was professional and extre Fantastic experience here. Ashley was great to work with. She went above and beyond to make sure I got everything I needed, was professional and extremely helpful. I will certainly be back. More

Very Good Service! For many years, I've been coming here and John Pfeiffer has always been very helpful, thorough, and to the point. Thank you so much! For many years, I've been coming here and John Pfeiffer has always been very helpful, thorough, and to the point. Thank you so much! More

Absolutely great! In the past 15 years our family has purchased 4 MB from Scott. There’s nothing I can write that hasn’t been already said about Scott. Most recently w In the past 15 years our family has purchased 4 MB from Scott. There’s nothing I can write that hasn’t been already said about Scott. Most recently with our preowned E350, Scott went out of his way to make sure we were absolutely satisfied with the car… minor scratches on the car? He gladly took the car back and had it buffed and waxed. No questions asked. Honesty and trustworthy usually don’t best describe a car salesman but Scott definitely is all of those and goes the extra mile for customer service. When we’re in the market for a new car I always see what Feldmann has in stock first, even if its not for a MB. More

THE ONLY place to take your car. I have rarely, in my many years, experienced such courtesy, professionalism, and car-guy knowledge as I have experienced from Feldmann Imports and Joh I have rarely, in my many years, experienced such courtesy, professionalism, and car-guy knowledge as I have experienced from Feldmann Imports and John Pfeiffer. I've serviced two Mercedes vehicles and even take my present BMW there! Unlike the BMW dealers in the area, John and Feldmann are trustworthy, value my money and give me the best possible options and strategies for maintaining or troubleshooting my vehicle. There aren't many occasions when I can rate a dealership as high as this, but over the past 5 or 6 years, I have really grown to both respect and enjoy the people at Feldmann Imports, especially John. More

Great Service! Professional and genuine service from Ashley Kastendick. She truly cares about taking care of her customers and looking out for their best interest. Professional and genuine service from Ashley Kastendick. She truly cares about taking care of her customers and looking out for their best interest. Feldmann Imports was great, but she is the best in the business. More

Amazing, personal service every time. I get amazing, personal service every time I visit Feldmann. Ashley K in service consistently resolves my service needs, and does so with a personal I get amazing, personal service every time I visit Feldmann. Ashley K in service consistently resolves my service needs, and does so with a personal touch! She always has a little something for my kids (even pennies, because they love to collect money!) to make them feel special. I feel I get straight answers from them and I know they service my car right. I love all the extra perks the service center offers as well - high end, quality loaners, delicious treats in the service area, charging stations for mobile devices, etc. They have thought of it all at Feldmann! There is no one else I would visit for my MB needs. Thanks, Feldmann and Ashley K! More

Feldmann Imports epitomizes Customer Service Customer Service seems to be a lost art. Feldmann Imports is a notable exception. The attention to the customer permeates the dealership. Obviously Customer Service seems to be a lost art. Feldmann Imports is a notable exception. The attention to the customer permeates the dealership. Obviously, the leadership instills this value in the staff at all levels. Mr. Feldmann - do not let this slip. The Sales department makes the first sale - Service makes the next. Many a good customer is soured by bad Service department experiences. I have had nothing but positive engagements with Feldmann's Service department. John Pfeiffer has been by primary post-sales contact. John consistently presents a personable and professional demeanor. When the time comes for me to purchase another Mercedes, John will deserve credit for keeping me in the fold. More

Great Service John Pfeiffer has always gone out of his way to take care of any concerns I have when bringing my car in for service. He is a top notch employee.... John Pfeiffer has always gone out of his way to take care of any concerns I have when bringing my car in for service. He is a top notch employee.... I also was greeted by Diamond Ivy and she was helpful, nice, and very pleasant to talk to while I waited for my car. More