
Feldmann Imports Mercedes-Benz
Bloomington, MN
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Poor Customer Service Note: This relates to a vehicle trade appraisal and a series of recent inquires into the Summer Event. Feldmann has been synonymous with great cus Note: This relates to a vehicle trade appraisal and a series of recent inquires into the Summer Event. Feldmann has been synonymous with great customer service. At least, that has been my experience from prior purchases at this dealership. I found Mr. Popp extremely rude and disrespectful - very unlike any Feldmann employee that I've dealt with over the years. Mr. Popp wastes your time and gives you multiple go arounds without being forthright. I know his behavior is not representative of Feldmann. The dealership is great, Mr. Popp just happens to have a bad attitude that's inconsistent with the dealership's history. He will surely not sell or get involved with my next MB purchase. This will be noted in the MB survey I receive. More
Great Experience at Feldmann I bought a used GLK 350 from Feldmann Imports recently ... James Raymond was my sales contact. He is passionate about cars, knowledgeable about Merced I bought a used GLK 350 from Feldmann Imports recently ... James Raymond was my sales contact. He is passionate about cars, knowledgeable about Mercedes, listened to my expectations and then over delivered! Samantha in Finance was great too. I bought my first car at Feldmann's over 20 years ago and it is great to see that their reputation & integrity has remained consistent. More
Excellent service We bought a used GLK 350 from Feldmann Imports just recently. James the salesperson was very patient and explained everything that we needed to know. We bought a used GLK 350 from Feldmann Imports just recently. James the salesperson was very patient and explained everything that we needed to know. We had a great experience. Sam in financing was great. More
LOVE THIS DEALERSHIP I have been leasing a Mercedes for the past 10 yrs from Feldmann. I have always dealt with Greg Clark. I decided at the end of my current lease, I w I have been leasing a Mercedes for the past 10 yrs from Feldmann. I have always dealt with Greg Clark. I decided at the end of my current lease, I was going to purchase my next one. Not only is he professional, he puts you at ease, He made the purchase easy and answered all my questions or concerns during the process! Jerry" Finance manager" was absolutely awesome as well! More
Easy purchase of my 2014 MB E350 Purchased a really clean and nice 2014 E350 from Scott Babcock and his team. The purchasing experience was easy and very efficient. Would recommend Sc Purchased a really clean and nice 2014 E350 from Scott Babcock and his team. The purchasing experience was easy and very efficient. Would recommend Scott and Feldmann to anyone, made buying a car very enjoyable! Samantha in finance was very knowledgable and patient with me as I chose other warranties and services. Great experience! More
Excellent professional service. It was time for my regular oil/filter change and, after scheduling the appointment, I arrived at the set time. Jeff Wilson met me and greeted me by na It was time for my regular oil/filter change and, after scheduling the appointment, I arrived at the set time. Jeff Wilson met me and greeted me by name, checked the car in and escorted me to the customer waiting area. Within minutes, the car was off to the service area. About five minutes later Jeff came to the waiting area and advised me two of my tires were approaching the Mercedes tread depth limit and suggested I check them within a month to make sure they did not exceed the MB safety limit. He said they did not need to be replaced now but to ensure my safety, I should be aware of their status. The car was finished in thirty minutes and presented to me freshly washed. I checked out at Jeff's desk and was on my way. I feel very secure with the condition and safety of my Mercedes and really appreciate having a service "advisor" really doing his "Advisor" position. More
Great service with friendly, knowledgeable staff I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particular I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particular pleased with is that they have provided this service well beyond what I expected, both in quality of work and cost. In one recent example when my battery failed, a simple call to Mercedes Benz was all it took for them to pickup my car (at no cost to me) and deliver it to their shop. I had my repaired car back that same afternoon. Wonderful knowing that I'm in good hands with their staff! More
5 Star From the second I submitted an info inquiry online, to the moment I left in a new vehicle, I received nothing but the upmost pleasant, professional, c From the second I submitted an info inquiry online, to the moment I left in a new vehicle, I received nothing but the upmost pleasant, professional, courteous, thorough & dedicated service and correspondence. By Far the best car buying experience to date. All of the staff from service to reception are highly knowledgable and easy to talk to. The Showroom itself is BEAUTIFUL, clean, and spacious with a very comfortable, professional and inviting customer lounge. The sales member I worked with went above and beyond to make me feel welcomed and informed throughout the entire process and made the entire experience FUN! All of the little niceties add up to an over the top, wonderful car buying experience. More
Great Customer Service The people of this dealership are thorough professionals and make a me feel like a VIP from the moment you enter. Yefim "Boris" Perelman was the sale The people of this dealership are thorough professionals and make a me feel like a VIP from the moment you enter. Yefim "Boris" Perelman was the sales rep that handled my purchase and he was the nicest, most informative car salesperson I've ever encountered. He let me drive all the different models to make sure I got exactly the car I wanted. I can't recommend this dealership enough. I tell everyone that asks. I am very pleased with my car and relationship with the Feldmann Imports. More
Great experience for our first Mercedes Benz Just purchased out first MB from Scott Babcock and it was a great experience. Lana our concierge was also super helpful in showing us all the features Just purchased out first MB from Scott Babcock and it was a great experience. Lana our concierge was also super helpful in showing us all the features on the car. We love the GLC and recommend Feldmann without hesitation. More