Feldmann Imports Mercedes-Benz

Service while test driving We went to Feldmans to test drive a used vehicle. We asked service if they could get us in for Service A while we did this. They did and had it comp We went to Feldmans to test drive a used vehicle. We asked service if they could get us in for Service A while we did this. They did and had it completed at about the same time we were done on the sales side. Great customer service, quality service. Thank you Kelin More

Outstanding Performance!!!! My experience was like a stage performance from curtain open to curtain close it was truly like no other dealership I've visited and I've purchased ov My experience was like a stage performance from curtain open to curtain close it was truly like no other dealership I've visited and I've purchased over 7 cars! I was blown away with the attention, service, and quality of vehicles. I purchased a 2016-GLC300 and my salesman was great in teaching me the ins and outs of my truck before I purchased. The Finance experience was flawless and quick. It was just an outstanding to say the least! More

Feldmann Imports is the best dealership I've ever dealt with I have had the best experience in both buying and servicing my vehicles at Feldmann Imports. I would never consider any other dealership than Feldmann I have had the best experience in both buying and servicing my vehicles at Feldmann Imports. I would never consider any other dealership than Feldmann. I just bought a new vehicle thru Boris Perelman and the transaction was flawless. Also any service I need wether I have an appointment or not, John Pfeiffer, takes great care of me every time. Feldmann Imports is the best! More

Feldmann Imports backs up their sale with great service! Our recent service experience demonstrated how Feldmann Imports will go to great lengths to correct any issues with your automobile. Our new 2016 E-3 Our recent service experience demonstrated how Feldmann Imports will go to great lengths to correct any issues with your automobile. Our new 2016 E-350 had a window tint problem that needed corrective action and it was taken care of with haste. More

The Service team never disappoints me Having known Greg Rupp (Service Manager) for 25 years, there is never a doubt in my mind that all of my vehicle issues will be taken care of fairly, t Having known Greg Rupp (Service Manager) for 25 years, there is never a doubt in my mind that all of my vehicle issues will be taken care of fairly, timely, and with a great attitude. You can't beat the entire team that welcomes you into the newly remodeled service bay. It's a FIRST CLASS experience. More

Efficient, simple, empowering I walked in with the intention to just test drive a vehicle but walked away with a new (to me) car. James was consultative, simple to deal with, resp I walked in with the intention to just test drive a vehicle but walked away with a new (to me) car. James was consultative, simple to deal with, respectful of my time. More than anything, he was very human and focused on my experience more than in selling a car. When it came to the purchase process, it probably took less than 20 minutes to agree on terms with the support of Idaliz. And then, there was Jerry, with whom I had a great conversation about business in general and I learned how he tries to personalize the process to each customer (hint: he does a really good job). The entire sales process was exceptional. After I drove my car for a few miles, I had a service issue... James took care of arranging the entire service process lightning fast with his colleague Don in the service department. I don't exaggerate if I say that the service experience at Feldmann is the equivalent of a Ritz-Carlton experience: before you think you know what you want, they already thought about it and set it up for you. I look forward to my next purchase in 2 years or so here... the experience is too great to settle for anything less. More

FANTASTIC SERVICE Now I know why a Feldmann Mercedes is "Like No Other"! Since we purchased the car everyone has treated us like we are Royalty! The friendliness of eve Now I know why a Feldmann Mercedes is "Like No Other"! Since we purchased the car everyone has treated us like we are Royalty! The friendliness of everyone and the service dept. treating us like we're their only client is nothing but superb! There are 3 Mercedes dealers in the Twin Cities but as far as I'm concerned there is only one! That is Feldmann! Great Job to ALL! More

OUTSTANDING Scott was fantastic. He made the entire process effortless and a pleasure. He is a class-act gentleman. He really does an outstanding job at represent Scott was fantastic. He made the entire process effortless and a pleasure. He is a class-act gentleman. He really does an outstanding job at representing the dealership with being both friendly, personable and personifying sophistication. Scott took the time to go over the features of the GLK before I drove out of the luxurious dealership. He even synced up my phone for me! Big help! Sam was also great with making the financials/form signing quick and efficient while fully explaining any questions I had. I did shop around at other dealerships and Feldmann came in with the best deal for my trade-in and price for the GLK. Clearly the dealership is professionally determined to please clients and sell autos. Having the pristine auto in the garage ready for me to test-drive was fantastic. I gave a big shout-out of thanks to Feldmann on Facebook to all of my friends. Two of my co-workers now plan on stopping by the dealership to test-drive and possibly purchase! WAY TO GO FELDMANN!!! Keep being awesome. Looking forward to coming back to the beautiful, relaxing dealership for all my maintenance needs. More

Poor Customer Service Note: This relates to a vehicle trade appraisal and a series of recent inquires into the Summer Event. Feldmann has been synonymous with great cus Note: This relates to a vehicle trade appraisal and a series of recent inquires into the Summer Event. Feldmann has been synonymous with great customer service. At least, that has been my experience from prior purchases at this dealership. I found Mr. Popp extremely rude and disrespectful - very unlike any Feldmann employee that I've dealt with over the years. Mr. Popp wastes your time and gives you multiple go arounds without being forthright. I know his behavior is not representative of Feldmann. The dealership is great, Mr. Popp just happens to have a bad attitude that's inconsistent with the dealership's history. He will surely not sell or get involved with my next MB purchase. This will be noted in the MB survey I receive. More