Feldmann Imports Mercedes-Benz
Bloomington, MN
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Great Experience! I must say my salesman 'James' was awesome with great attention to detail. I tried to do my homework before buying which led me to a Mercedes and the I must say my salesman 'James' was awesome with great attention to detail. I tried to do my homework before buying which led me to a Mercedes and the Feldmann dealership. James Raymond was able to answer all of my questions and concerns. The whole experience was flawless and the perks offered will be much appreciated! Thank you, Marty Shanklin More
A happy Mercedes owner Bought a GEL 350 on November 26 from Feldman Imports at Bloomington, MN. Planned to just check out the SUV and have a test drive. My goal was to get a Bought a GEL 350 on November 26 from Feldman Imports at Bloomington, MN. Planned to just check out the SUV and have a test drive. My goal was to get a GLE 350 or Audi Q7 by the end of December. Talked to Boris at the dealer and he let me sit in the car, he drove the car and did a demo for me to show the features and capabilities of the vehicle. I liked the car, and more importantly, Boris' friendliness and courteousness gave me such a impression that he is the one I like to work with, so I made a decision to buy the car on the spot. Jerry did the financial paperwork with me. It was a all-smiley process. I drove the car home just in 2 hours after I got to the dealer. It was a very pleasant experience. More
Great test drive(s) and sales experience. I came in with no appointment after looking at some cars on the lot, Tom was the salesperson that answered the sales call. I was originally drawn in b I came in with no appointment after looking at some cars on the lot, Tom was the salesperson that answered the sales call. I was originally drawn in by the advertisement on the website for leasing offers on previous service C300s and CLA250s. Tom found the C300 I was interested in on the lot and a new CLA250 and allowed me to check out both vehicles and take a real test drive (not just a short 10 minutes on city streets around the area) in each to know what I would be getting with each vehicle. That and the product knowledge Tom showed with both cars while I was looking at them and test driving, along with knowledge of the entire Mercedes brand is what really sold me on a Mercedes versus other cars I had been looking at. Going through finance with Sam was quick and easy, I knew what I was getting into and what I wanted and she answered any questions I had on my lease contract. I would easily recommend Tom and Feldmann Imports to anyone looking for a Mercedes. More
Awesome buying experience Professional Dealership, Top rate facilities, Personal made you feel special. Worked hard to get whatever you needed to make the deal right for you. Professional Dealership, Top rate facilities, Personal made you feel special. Worked hard to get whatever you needed to make the deal right for you. Boris was great to work with throughout the entire sales process. Jerry was knowledgeable, professional and efficient with the closing. Diamond was awesome going through the cars features and getting you out the door feeling great! We will be back! More
They work to make it work for you! All around top notch service! Whether purchasing or having vehicle service preformed, everyone at Feldmann Imports works to make it a personal, conv All around top notch service! Whether purchasing or having vehicle service preformed, everyone at Feldmann Imports works to make it a personal, convenient and comfortable experience. People and relationships are as much a part of their business as cars! We worked with several individuals due to the circumstances of our purchase. Jenna was patient and positive while assisting us with unforseen aspects of our trade in vehicle. We were in a position of having to make major mechanical repairs to a vehicle system known to be problematic. We had not purchased at Feldmanns initially but, trusted the service people greatly. Ryan advised us it was possible to cancel the extended warranty for a refund as it did not cover the needed repairs.--again, not a purchase made at Feldmanns (mistake!). Ryan was very accommodating while sorting out the details of the situation. His communication was frequent and relevant. Ultimately, we decided to get out of the vehicle because of the known maintenance issues. Boris Perelman identified a newer vehicle with very low miles and worked to make the pieces fit in a truly feasible way. He is very knowledgeable and professional, all the while showing a warmness not always present in typical sales relationships! He safely yet effectively coached me through a demonstration of the vehicle's (ML350) handling capabilities. Jerry in finance was thorough and detailed. He took the conversation straight to the point with the bank to identify the maximum financing amounts and ratios. This allowed us to roll negative equity and still maintain a managable monthly payment. The paperwork was explained in a meaningful and efficient way. The signing process was simple and enjoyable. Finally, the detail technicians made the vehicle look new, off the showroom floor! It absolutely sparkled inside and out. This, by far, has been my best car buying experience. Feldmann Imports has more than earned my repeated business! Thank you to all the Feldmann staff and to Joe for your "tone at the top" it shows in every employee! More
Exceptional Service, Exceptional products My Wife are on our 3rd Mercedes in less than 3 years. Don Harvey has made our experience such a pleasure we wouldn't consider going anywhere else. W My Wife are on our 3rd Mercedes in less than 3 years. Don Harvey has made our experience such a pleasure we wouldn't consider going anywhere else. We refer our friends to Feldmann anytime they are looking for a luxury automobile with exceptional service. Kudos Jenna Rausch in Finance, she really know how to get things done quickly and make sure we are covered for our driving habits. We have been using the service department for almost 3 years and John Pfeiffer and Cory Schultz have been great to work with. The Feldmann team gets an A+ from us! More
Another good experience at Feldmann Imports Thank you for the outreach and I just wanted to say that I really appreciated how the team treated my family and myself as we looked at and purchased Thank you for the outreach and I just wanted to say that I really appreciated how the team treated my family and myself as we looked at and purchased our new Mercedes GLC 300. My experience was exceptionally good. All the people I met there was nice and professional, it was a pleasant experience for me and my wife to be there. We bough the right car and Boris Perelman was really helpful on this as usual!!! Boris is fantastic and truly made the experience relaxing and comfortable. Thanks again!!! More
Brought my car in because passenger seat had a tear in it I worked with an advisor whose name is Cory and it was a pleasure. I brought my car in to have the passenger seat work on. When my car was completed I worked with an advisor whose name is Cory and it was a pleasure. I brought my car in to have the passenger seat work on. When my car was completed Cory was nice enough to spend some of his time explaining how certain items worked on the interior of the car that I could not figure out since I had only owned it a couple of weeks. I appreciated his input. Gene More
A new frienship I arrived nervous and did not know anything except the ads from TV. I left with a comfort level with the dealership, management and ofcourse my new f I arrived nervous and did not know anything except the ads from TV. I left with a comfort level with the dealership, management and ofcourse my new friend, Greg Clark. More
Dishonest I just brought my GL 550 in for a new battery. I was told that the handicapped bracket needed to be removed to access the battery and the cost would b I just brought my GL 550 in for a new battery. I was told that the handicapped bracket needed to be removed to access the battery and the cost would be $601.97. I declined. I just had the battery replaced at Maplewood, total cost $285.00. Either your technician is inept or Feldman us guilty if orice gauging. I will pass my experience in to other MB owners I know. Very disappointed! Kathy Edmeyer More