Feldmann Imports Mercedes-Benz

A happy Mercedes owner Bought a GEL 350 on November 26 from Feldman Imports at Bloomington, MN. Planned to just check out the SUV and have a test drive. My goal was to get a Bought a GEL 350 on November 26 from Feldman Imports at Bloomington, MN. Planned to just check out the SUV and have a test drive. My goal was to get a GLE 350 or Audi Q7 by the end of December. Talked to Boris at the dealer and he let me sit in the car, he drove the car and did a demo for me to show the features and capabilities of the vehicle. I liked the car, and more importantly, Boris' friendliness and courteousness gave me such a impression that he is the one I like to work with, so I made a decision to buy the car on the spot. Jerry did the financial paperwork with me. It was a all-smiley process. I drove the car home just in 2 hours after I got to the dealer. It was a very pleasant experience. More

Great test drive(s) and sales experience. I came in with no appointment after looking at some cars on the lot, Tom was the salesperson that answered the sales call. I was originally drawn in b I came in with no appointment after looking at some cars on the lot, Tom was the salesperson that answered the sales call. I was originally drawn in by the advertisement on the website for leasing offers on previous service C300s and CLA250s. Tom found the C300 I was interested in on the lot and a new CLA250 and allowed me to check out both vehicles and take a real test drive (not just a short 10 minutes on city streets around the area) in each to know what I would be getting with each vehicle. That and the product knowledge Tom showed with both cars while I was looking at them and test driving, along with knowledge of the entire Mercedes brand is what really sold me on a Mercedes versus other cars I had been looking at. Going through finance with Sam was quick and easy, I knew what I was getting into and what I wanted and she answered any questions I had on my lease contract. I would easily recommend Tom and Feldmann Imports to anyone looking for a Mercedes. More

Awesome buying experience Professional Dealership, Top rate facilities, Personal made you feel special. Worked hard to get whatever you needed to make the deal right for you. Professional Dealership, Top rate facilities, Personal made you feel special. Worked hard to get whatever you needed to make the deal right for you. Boris was great to work with throughout the entire sales process. Jerry was knowledgeable, professional and efficient with the closing. Diamond was awesome going through the cars features and getting you out the door feeling great! We will be back! More

They work to make it work for you! All around top notch service! Whether purchasing or having vehicle service preformed, everyone at Feldmann Imports works to make it a personal, conv All around top notch service! Whether purchasing or having vehicle service preformed, everyone at Feldmann Imports works to make it a personal, convenient and comfortable experience. People and relationships are as much a part of their business as cars! We worked with several individuals due to the circumstances of our purchase. Jenna was patient and positive while assisting us with unforseen aspects of our trade in vehicle. We were in a position of having to make major mechanical repairs to a vehicle system known to be problematic. We had not purchased at Feldmanns initially but, trusted the service people greatly. Ryan advised us it was possible to cancel the extended warranty for a refund as it did not cover the needed repairs.--again, not a purchase made at Feldmanns (mistake!). Ryan was very accommodating while sorting out the details of the situation. His communication was frequent and relevant. Ultimately, we decided to get out of the vehicle because of the known maintenance issues. Boris Perelman identified a newer vehicle with very low miles and worked to make the pieces fit in a truly feasible way. He is very knowledgeable and professional, all the while showing a warmness not always present in typical sales relationships! He safely yet effectively coached me through a demonstration of the vehicle's (ML350) handling capabilities. Jerry in finance was thorough and detailed. He took the conversation straight to the point with the bank to identify the maximum financing amounts and ratios. This allowed us to roll negative equity and still maintain a managable monthly payment. The paperwork was explained in a meaningful and efficient way. The signing process was simple and enjoyable. Finally, the detail technicians made the vehicle look new, off the showroom floor! It absolutely sparkled inside and out. This, by far, has been my best car buying experience. Feldmann Imports has more than earned my repeated business! Thank you to all the Feldmann staff and to Joe for your "tone at the top" it shows in every employee! More